Dealership:

Lithia Honda of Bend

Schedule: Monday – Friday 7:30 am to 5:30 pm Some Saturdays.

Expected Earning Range: $4000-$7000 monthly depending on experience. This is a performance based/commissioned role.

We are searching for an EXPERIENCED, HIGH PERFORMING Automotive Service Writer to join our successful busy team. This is an opportunity at a dealership that has limitless opportunity for making $$$$$ with a profession you already know you LOVE!

Start your journey with one of the LARGEST and most SUCCESSFUL publicly traded retail automotive groups in the nation!

WHO WE’RE LOOKING FOR:

• 2 years Service Writing in dealership atmosphere-Preferred
• High Performer REQUIRED
• Prior experience as an automotive technician a plus.
• A team player who is focused on providing exemplary customer service.
• Polished and professional
• Basic mechanical understanding of an automobile.
• Acceptable driving record and a valid driver's license in your state of residence
• Team player that wants to join a growing team REQUIRED
• CDK Experience is a plus!
• Computer proficient

Responsibilities:

As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.

• Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
• Develop estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
• Prepare repair orders (RO), obtaining approval signatures and entering RO into service database system.
• Communicate additional repair and service needs to the customer based on vehicle inspection.
• Administer the manufacturer warranty for qualifying vehicle repairs.
• Keeping customer informed of service specials, completion times and service expenses.

We offer best in class industry benefits:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.