What are the responsibilities and job description for the Customer Service Representative, Patient Business Services (Full Time) position at Benefis Health System?
Benefis is one of Montana's largest and premier health systems, and we are committed to providing excellent care for all, healing body, mind, and spirit. At Benefis, we work hard to support our employees in every aspect of their careers by offering outstanding benefits and compensation, state-of-the-art facilities, and multiple growth opportunities. The only thing missing is you!
Ensures all patient visits and phone calls are dealt with in a courteous and timely manner and that all questions are answered to complete resolution for all our customers. Responsible for providing customer service to the patients and their families.
Demonstrates the ability to deal with pressure to meet deadlines, to be accurate, and to handle constantly changing situations. Demonstrates the ability to deal with a variety of people, deal with stressful situations, and handle conflict.
Will perform all job duties or job tasks as assigned. Will follow and adhere to all requirements, regulations and procedures of any licensing board or agency. Must comply with all Benefis Health system organization policies and procedures.
Education / License / Experience Requirements :
- High School graduate or equivalent
- Completion of online Medical Terminology course within 6 months of employment
