Document Processing Specialist

COMPANY OVERVIEW  

Does the idea of applying your talents at a company that assists people in understanding how to obtain additional health care benefits and compensates well for doing so, inspire you? We call it “Doing good while doing well” and invite you to apply to join us and begin moving forward along a beneficial career path – one built on providing solutions by helping others navigate through the complex world of health care benefits. 

Here at BeneLynk, our mission is to improve lives and positively impact social determinants of health barriers by providing our healthcare partners with the information they need, and people with the advocacy they deserve. We are laser-focused on our longstanding area of expertise in the healthcare world. We fully understand barriers and surface solutions, then provide the advocacy that changes lives and improves outcomes. Everything we do, from the systems we build, to our government relations, to our outreach operations, is in service of this one central vision.  

WHO WE ARE 

We are big-hearted people, passionate about serving our health plan clients, their members, and each other. We are a team in every sense of the word, striving toward a common mission – that is the goal of everyone at BeneLynk. Every day, we are relentless in helping people who need essential resources to make their lives easier and healthier. The members we serve call us "miracles," "kind," "professional," "human," and "compassionate," and all with "service that gets the job done." We pride ourselves on creating a healthy environment for our employees to thrive in their ability to assist others. 

DOCUMENT PROCESSING SPECIALIST 

POSITION SUMMARY 

We are looking for a Document Processing Specialist to sort and scan all incoming mail. The mail clerk will file all documents for our Medicare outreach programs and retrieves such files, as necessary. Complies with postal requirements and operating procedures; works with postage equipment and postage-meter reserves. Also responsible for copying, faxing, miscellaneous filing and other general office duties. Conducts quality control of all outgoing work.  

In this role, you should be diligent and reliable. You should have attention to detail, excellent literacy skills, and the ability to remain calm and productive when handling urgent mail or postage mistakes.  

KEY RESPONSIBILITIES 

1. Sorting and distributing all incoming mail and interoffice mail. Collecting and mailing all daily packages. 
2. Storage and retrieval of all files and data entry of action taken with such files into BeneLynk's proprietary system. 
3. Operate postage and scanning machine according to policy and regulations and maintain files, logs, and records on special mailing. 
4. Provides general office support assists with large copy jobs, deliver supplies to departments when requested, basic computer work and other miscellaneous tasks as assigned. 

QUALIFICATIONS    

1. Education – High School or General Education Degree. 
2. Experience – a minimum of six (6) months of general clerical experience, knowledge of office equipment. Demonstrated application of data entry and related computer skills. Strong written, organization, customer service and multi-tasking skills required. PC literacy, attention to detail skills and a team mentality also required. 
3. Language Skills – Strong verbal communication skills. Bi-lingual (English/Spanish) preferred. 

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Physical Activities – Remote  

• Weight Lifted/ Force Exerted – The employee’s job does not require weight to be lifted or force exerted.  

WORK ENVIRONMENT 

This role is an on-site position at our Sunrise, Florida office. 

POSITION TYPE/ EXPECTED HOURS OF WORK