COMPANY OVERVIEW

Does the idea of applying your talents at a company that assists people in understanding how to obtain additional health care benefits and compensates well for doing so, inspire you? We call it “Doing good while doing well” and invite you to apply to join us and begin moving forward along a beneficial career path – one built on providing solutions by helping others navigate through the complex world of health care benefits.

Here at BeneLynk, our mission is to improve lives and positively impact social determinants of health barriers by providing our healthcare partners with the information they need, and people with the advocacy they deserve. We are laser-focused on our longstanding area of expertise in the healthcare world. We fully understand barriers and surface solutions, then provide the advocacy that changes lives and improves outcomes. Everything we do, from the systems we build, to our government relations, to our outreach operations, is in service of this one central vision.

WHO WE ARE

We are big-hearted people, passionate about serving our health plan clients, their members, and each other. We are a team in every sense of the word, striving toward a common mission – that is the goal of everyone at BeneLynk. Every day, we are relentless in helping people who need essential resources to make their lives easier and healthier. The members we serve call us "miracles," "kind," "professional," "human," and "compassionate," and all with "service that gets the job done." We pride ourselves on creating a healthy environment for our employees to thrive in their ability to assist others.

INSTRUCTIONAL DESIGNER

POSITION SUMMARY

We are seeking an instructional designer to join our Learning and Development team. In this role, you will be responsible for the creation, design, development, implementation, and evaluation of online self-paced training projects for our associates. Collaboration with internal departments, subject matter experts, and additional stakeholders across the organization will be required. Our ideal candidate has proficient understanding and experience with organizational training, eLearning development software, instructional design principles, and technical writing. Ability to write effective instructional text, audio and video scripts. Top-notch project management skills, technical writing skills and a passion for continuous learning are also needed to succeed in this position.

KEY RESPONSIBILITIES

• Identify, analyze and prioritize learning/training needs per assigned project.
• Perform job, task, and culture analyses and work with managers to understand requirements and addressable gaps.
• Collaborate with subject matter experts and department leaders to design and develop high quality, effective, and engaging learning/training content.
• Create high-quality, thorough and engaging accompanying supplemental learning tools such as job aids and user/participant guides.
• Conduct both classroom and/or virtual train-the-trainer sessions when necessary.
• Assist as needed in the implementation of classroom instructor-led, online, and blended training courses.
• Evaluate existing company training and make recommendations for revisions and enhancements

QUALIFICATIONS

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Education – Bachelors degree (strongly preferred) and at least 1-2 years of relevant experience.
• Experience – Medicare and/or Medicaid knowledge preferred but not required. Experience and proficiency with learning authoring tools such as Camtasia Studio, and Articulate 360. Proficient with MS Office Suite, and Learning Management Systems. Excellent project management and organizational skills.
• Language Skills – Excellent written, oral, communication and presentation skills. Superior interpersonal and organizational skills.
• Reasoning Ability – Solid research skills and instructional savvy to create clear and effective instructional content. Ability to provide creative support in design and development of materials. Experience developing training materials.

This role is a remote position.

EMPLOYEE BENEFITS

• Medical, Dental, Vision and Employee Assistant Program Benefits
• 401K Match
• 15 Paid Days Annually
• Excellent Growth & Advancement Opportunities

EMPLOYEE PERKS

Work hard, play hard! Having an engaged workforce and positive work environment is one of our top priorities here at BeneLynk. We do so through numerous initiatives that can be found below. We like to call our virtual work community, “The Bene-Verse”. We also have an internal Culture Ambassador committee dedicated to ensuring all employees have a pleasant and exciting work experience.

EEO STATEMENT

At BeneLynk, we don’t just accept differences; we celebrate, support, and thrive on them for the benefit of our employees, our products, and the communities that we serve. All employees share in the responsibility for fulfilling this company’s unwavering commitment to equal employment opportunity. BeneLynk is an equal opportunity employer, and as such, employment here is solely based on a person's merit and qualifications directly related to their professional expertise. BeneLynk does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, military status, marital/familial status, pregnancy, or related condition, including breastfeeding, or any other classes protected by law.

It is BeneLynk’s policy to comply with all applicable federal, state, and local laws pertaining to nondiscrimination and equal opportunity. The company's EEO policy, as well as its affirmative action obligations, includes the full support of the company, including its Chief Executive Officer because it's just the right thing to do and we hope that you think so too.

If you require reasonable accommodation in completing an application, interviewing, completing any preemployment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR.

E-VERIFY

BeneLynk participates in E-Verify. We will provide the U.S. Social Security Administration (SSA) and, if necessary, the U.S. Department of Homeland Security (DHS) with information from each new employer’s Form I-9 to confirm work authorization.