What are the responsibilities and job description for the Mail Coordinator (Troy, MI) position at BeneSys, Inc.?
Mail Coordinator (Troy, MI)
Job Summary
The Production Mail Coordinator is responsible for all mail room functions which includes scanning, incoming\outgoing mail, and delivery of BeneSys various benefit administration systems. Responsibilities include production of output, delivery of output via mail, courier, digital and electronic means. The Mail Coordinator reports directly to the Production Supervisor.
The Production Department at BeneSys can be characterized as fast paced with special requests woven into the fabric of the regular daily routine. The Production Department resides within the Information Technology Department along with the Programming and Support Departments. The Mail Coordinator is expected to be able to adapt to this environment, producing the required output quickly and without error. Attention to detail is very important in this role. The Mail Coordinator will always represent themselves, the department, and the company with the highest level of professionalism, always maintaining a positive attitude.
Essential Duties and Responsibilities include but not limited to
- Perform various Mail Room processes
- Sorting
- Metering
- Folding and inserting
- Delivery and pick up
- UPS
- Scanning incoming mail for various departments
- Operating Mailing, coping or scanning equipment
- Troubleshooting mail issues
- Changing Toner in various printers
- Perform various weekly and monthly assignments\projects
- Take direction from Department Supervisor or department Team Lead
- Provide outstanding customer service
- Access electronic PHI following the current guidelines as established at the company-wide and department levels
- Regular and predictable attendance is an essential function of this job
Physical/Mental Demands, Environment
- Ability to prioritize and coordinate job duties
- Ability to adjust priorities, listen receptively to ideas and problems
- Ability to reach acceptable compromise and to maintain strict confidentiality
- Ability to work under time constraints; ability to communicate clearly and work effectively as a team member
- Ability to work independently with little supervision
- A high degree of accuracy is required for handling sensitive mail and proper routing of mail
- Occasional moderate to heavy lifting
- Occasional travel to local clients and businesses
Minimum Qualifications
- At least 1-year experience in related skills applicable to corporate mail room operations
- Must be able to demonstrate the following
- Knowledge of current Microsoft operating systems is a plus
- Knowledge of current Microsoft Office versions is a plus
- Good interpersonal and oral communication skills
- Ability to conduct research into security related products as required
- Experience working in a team-oriented, collaborative environment
Work Schedule
Full-time. Monday – Friday, 7:30am - 4:30pm. Required in office (No at-home days).
Competitive Benefits and Compensation Package
- 12 paid holidays
- Paid Time Off (PTO)
- Pro-rated during first year of employment
- 15 days of PTO provided in the next calendar year!
- 3 days paid bereavement
- Up to 20 days paid jury leave
- Medical, dental, and vision insurance, with option for dependent coverage
- Company-paid basic life, short-term disability, long-term disability, and AD&D insurance
- 401k with employer match
- Tuition reimbursement program
- Career development opportunities
- Referral bonus for all successful full-time referrals
- Annual opportunities for increases
Pay
Hourly rate is $18.00. Actual rate dependent on location, skills, education, experience and other business factors.
Our Culture
BeneSys wants to be a great service provider to the members we serve, and we recognize we can only do that if we are also a great employer with successful employees. In short, our success is driven by our employees' successes. We want to be a place where people want to work, feel proud of what they do and feel fulfilled both professionally and personally. We want to create a place where employees can find long-term growth and potential.
Our culture focuses on three core values:
- Collaboration: working together across 31 locations to achieve the best for the company and our clients
- Dedication: striving to create an environment where all employees work toward a common goal while committing to providing the best customer service to our members and our colleagues
- Integrity: doing what we say we will do. Upholding strong ethical and moral principles
ADA & EEO
Reasonable accommodations will be made so that qualified individuals with disabilities are able to complete the application process and, if hired, fulfill the essential functions of their job.
Salary : $18
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