What are the responsibilities and job description for the Orthodontic Team Manager position at Benevis?
Overview
Orthodontic Team Lead/Dental Team Manager-Richmond, VA
Spencer Dental and Braces-Southside Plaza/Richmond Location
We are actively seeking an Orthodontic Team Lead to join our team. The Ortho Team Lead (OTL) is responsible for the day-to-day functions of the Ortho team, as well as the management of all non-licensed staff members. Support our mission to providing excellent dental care in the community and help us create more smiles and memorable experiences. Join a team that believes in teamwork and truly cares about their patients.
Responsibilities
Requirements:
Orthodontic Team Lead/Dental Team Manager-Richmond, VA
Spencer Dental and Braces-Southside Plaza/Richmond Location
- $2,000 Sign On Bonus Offered!**
- Full Time: Monday-Friday 7:45am-5pm
- Competive Salary
- Comprehensive Benefit Package
- Experience in Dental/Orthodontic Treatment Planning and Team Management is Strongly Preferred
We are actively seeking an Orthodontic Team Lead to join our team. The Ortho Team Lead (OTL) is responsible for the day-to-day functions of the Ortho team, as well as the management of all non-licensed staff members. Support our mission to providing excellent dental care in the community and help us create more smiles and memorable experiences. Join a team that believes in teamwork and truly cares about their patients.
Responsibilities
- Ensures the team delivers quality and compassionate dental care to every patient
- Maintains adequate staffing levels by interviewing, screening and selecting applicants to meet patient schedule
- Responsible for employee satisfaction and retention through practices that promote communications, rewards/recognition, teamwork, and administration of effective employee relations practices
- Ensures training and development of staff by identifying training needs and establishing initiatives to meet company/individual objectives
- Direct supervisor for assigned team with the ability to professionally coach, develop, and deliver disciplinary actions as needed to manage performance
- Adheres to company guidelines as it relates to payroll and other human resource functions for assigned team
- Responsible for holding staff to the highest integrity by adhering to all government regulations and company standards
- Achieves team performance targets
- Responsible for the operational readiness, appearance and presentation of the team / work space
- Responsible for spending time with patients seeking Orthodontic care and answer questions related to planned treatment and corresponding fees
- Responsible for ensuring the patients leave well informed, with all their questions answered about treatment and related insurance coverage, including patient
- Ensures the patients receive a great experience
- Serves as the financial and insurance benefit expert to obtain a high percentage of treatment acceptance from our patients.
- Presents Orthodontic treatment plans and gives estimates of treatment costs in an effective manner
- Educates and discusses the Orthodontist's treatment plan after diagnosed and reviewed by the clinical staff with the patient
- Collections tracking and monitoring, and any required patient follow-up
- Explains, promotes, and adheres to company payment policies and procedures
- Obtains high treatment acceptance by explaining cost of treatment, insurance coverage, and finance options
- Solicits referrals from patients post treatment while at the same time tracking satisfaction with work provided
- Other duties, as they would benefit the support of the Orthodontist
- Hold staff to the highest integrity by adhering to all government regulations, company standards, and company compliance programs.
- Other duties as assigned
Requirements:
- 3 years management experience (preferably in healthcare or dental environment)
- Dental Radiation Safety Certification Preferred
- Competitive compensation
- Monthly bonuses based on Office performance
- Comprehensive Benefits Package: Medical, Dental, Vision, 401K with match, flexible spending accounts, paid time off, company holidays and much more!
Salary : $48,000 - $62,000
