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Temporary Enrollment Systems Specialist

Benjamin Franklin Cummings Institute of Technology
Boston, MA Temporary
POSTED ON 3/3/2025
AVAILABLE BEFORE 5/29/2025

Job Description

Job Description

Description : Who We Are :

Benjamin Franklin Cummings Institute of Technology (Franklin Cummings Tech) is a private, non-profit, two-year technical college located in Boston. Founded in 1908, the college proudly continues a long tradition of educating students for high-demand technical careers in a variety of industries, including automotive, advanced manufacturing, computer technology, engineering and construction management. With a mission to deliver transformative technical and trade education that leads to economic advancement, our unique mixture of 1, 2, and 4-year programs are delivered both in-person and on-line to appeal to student’s demand for flexible program delivery.

Our graduation and job placement rates are among the best in the nation among two-year colleges. Because of our impact and outcomes, Franklin Cummings Tech recently received the largest gift in its history : $12.5 million from the Cummings Foundation to continue to advance its leading-edge work in creating technical career pathways for students typically underrepresented in post-secondary education.

In FY22, Franklin Cummings Tech was the academic home to almost 900 learners. Half of those learners were students enrolled in traditional credit-bearing programs. The balance enrolled in a combination of continuing education and contract education programs. In the coming years, the College seeks to boost the number of students in credit-bearing courses, while also expanding continuing education and contract education so that we are educating more than 1,000 learners a year by FY25.

Position Summary :

The Enrollment Systems Specialist serves several important purposes within the enrollment management area including front-line customer service, data entry management, management of the enrollment communications flow, support marketing research, and financial aid operations.

All employees of Franklin Cummings Tech are expected to be passionate advocates for students and actively lead and contribute to institution-wide efforts to further improve graduation, retention rates, and career placement of our student body. Furthermore, all staff and faculty across the institution collaborate to support student recruitment, retention, and success.

Specifically, the Enrollment Systems Specialist shall :

Position Summary :

The Admissions Systems Specialist serves several important purposes within the admissions management area including front-line customer service, data entry management, management of the admissions communications flow, support marketing research, and financial aid operations.

All employees of Franklin Cummings Tech are expected to be passionate advocates for students and actively lead and contribute to institution-wide efforts to further improve graduation, retention rates, and career placement of our student body. Furthermore, all staff and faculty across the institution collaborate to support student recruitment, retention, and success.

Specifically, the Enrollment Systems Specialist shall :

Key Responsibilities :

  • Welcome prospective students, families, and other visitors; scheduling and confirming appointments.
  • Manage the front office welcome center for all guests coming to visit the admissions division.
  • Manage the automation of data input of all admissions operations from recruitment to financial aid to marketing for the division.
  • Ascertain what information and / or documentation is necessary to complete each student’s admissions, financial aid file and inform the applicants as appropriate.
  • Manage the automation process for the admissions communications flow including both print and text messaging and electronic communications and manage the admissions operations projects such as mailings, filing, and prep of information to other offices.
  • Receive incoming telephone calls and manage general admissions e-mail box; maintain event RSVP responses and confirmations; receive and distribute mail.
  • Manage office inventory of materials including warehouse and in-house publication inventory, and office supplies; help maintain office equipment such as fax machine, photocopier, printer and other office fixtures.
  • Assist with event planning such as Open Houses, orientation, recruitment events and other public relation events.
  • Keep current on all aspects of admissions, academic programs, special services, financial aid policies and procedures, facility usage, communications / marketing, direct mail including postal regulations, electronic communications, social networking and media, Institute policies, mission and philosophy.
  • Assist the marketing coordinator in maintaining web content and executing social media strategies.
  • Create, develop, and maintain media list and databases and track projects and media exposure.
  • Maintain calendar and appointments.
  • Perform other duties as assigned.

Requirements : Qualifications :

  • Qualified candidates must possess an associate degree with at least one year of experience in business, marketing, public relations, communications, English or higher education administration.
  • Must possess excellent oral and written communications skills and have the ability to work in a fast-paced environment; the ability to multi-task; and pay special attention to detail.
  • Candidates should be proficient and have the capacity to utilize technology programs including Microsoft Office (Word, Outlook, Excel, and Access), database administration, and Internet and e-mail software packages.
  • He / she should also have the ability to utilize new software and technologies as needed.
  • Fluency in Spanish and / or Cape Verdean Creole would be a plus.
  • Application Process :

    Applicants should submit a cover letter, resume, and the names, titles, telephone numbers, and email addresses of two professional references. Review of applications will begin immediately.

    COVID-19 Vaccination Requirement :

    Benjamin Franklin Cummings Institute of Technology complies with all state and federal guidelines that pertain to Covid-19. All employees must be fully Covid-19 vaccinated upon hire. Employees are expected to comply with current Covid precautions which are subject to change.

    Equal Opportunity Employer :

    Franklin Cummings Tech is an Equal Employment Opportunity employer and does not discriminate against any applicant or employee on any grounds protected under federal, state, or local law, including race, color, religion, creed, age, sex, national origin, ancestry, marital status, pregnancy, disability (including those related to pregnancy or childbirth), sexual orientation, genetic information, gender identity or expression, veteran status or any other characteristic or activity protected under federal, state or local law.

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