What are the responsibilities and job description for the CSR/Book Keeper position at Benjamin Franklin Plumbing of Eastern Iowa of Cedar Rapids, IA?
Benefits:
- 401(k) matching
- Competitive salary
- Health insurance
- Paid time off
Now Hiring: CSR/Bookkeeper – Join Our Winning Team!
Are you a detail-oriented multitasker with recent QuickBooks experience? Do you thrive in fast-paced environments, love providing excellent customer service, and enjoy keeping things organized? If so, we want YOU to join our team as a Customer Service Representative (CSR)/Bookkeeper!
What We’re Looking For:
-QuickBooks Experience (Required): You should have recent experience managing financials with QuickBooks.
-ServiceTitan Experience (A Plus): If you’ve worked with ServiceTitan, that’s a major plus!
-Strong Customer Service Skills: You’ll be interacting with customers, scheduling appointments, and ensuring satisfaction.
-Organizational Skills: Keeping records, handling data entry, and managing bookkeeping tasks with accuracy.
-Team-Oriented Attitude: We’re all about collaboration and teamwork to get the job done.
-QuickBooks Experience (Required): You should have recent experience managing financials with QuickBooks.
-ServiceTitan Experience (A Plus): If you’ve worked with ServiceTitan, that’s a major plus!
-Strong Customer Service Skills: You’ll be interacting with customers, scheduling appointments, and ensuring satisfaction.
-Organizational Skills: Keeping records, handling data entry, and managing bookkeeping tasks with accuracy.
-Team-Oriented Attitude: We’re all about collaboration and teamwork to get the job done.
What You’ll Do:
-Manage financials in QuickBooks
-Assist with scheduling and dispatching through our service management platform.
-Interact with customers, providing exceptional support and service.
-Help maintain organized and accurate records for seamless operations.
-Manage financials in QuickBooks
-Assist with scheduling and dispatching through our service management platform.
-Interact with customers, providing exceptional support and service.
-Help maintain organized and accurate records for seamless operations.
Ready to Make an Impact? Apply Today!
Join a company where your skills and attention to detail will truly shine. If you’re passionate about customer service, bookkeeping, and being a key part of a successful team, this is the opportunity for you.
Join a company where your skills and attention to detail will truly shine. If you’re passionate about customer service, bookkeeping, and being a key part of a successful team, this is the opportunity for you.
Qualifications:
- 2 Years Bookkeeping/Data Entry Experience
- Recent Experience with Quickbooks
- Advanced Computer Skills and Experience
- Financially Literate
- Detail Oriented
- Organized
Essential Duties & Responsibilities:
- Records Financial Transactions on a Daily and Monthly Basis
- Pays Bills and Records Vendor Invoices
- Maintains Accurate Employee Files and Folders
- Provides Assistance with Customer Service Representative Duties, including Answering Phones, Scheduling Appointments, and Dispatching Service Techs
- Performs Various Other Office and Administrative Duties as needed
Benefits:
- Fully Paid Employee Health Insurance
- Retirement Fund with Company Matching
- Vacation & Holiday Pay
- Work for a family owned company that will treat you as part of the family, not just an employee
Salary : $16 - $20