What are the responsibilities and job description for the Plumbing Service Coordinator position at Benjamin Franklin Plumbing?
About the Role
This Client Care Representative position at Benjamin Franklin Plumbing requires someone who embodies our company values: professionalism, punctuality, and excellent communication skills. If you possess these qualities, you'll excel in this role and thrive in a fast-paced call center environment.
Your primary responsibility will be to manage client calls with empathy and understanding, ensuring that every interaction leaves a positive impression of our company. You'll also be responsible for supervising and dispatching scheduled service calls while maintaining seamless communication with our clients.
You must have above-average verbal and telephone communication skills, as well as prior customer service experience. Proficiency in computer software and light administrative duties is also essential.
This Client Care Representative position at Benjamin Franklin Plumbing requires someone who embodies our company values: professionalism, punctuality, and excellent communication skills. If you possess these qualities, you'll excel in this role and thrive in a fast-paced call center environment.
Your primary responsibility will be to manage client calls with empathy and understanding, ensuring that every interaction leaves a positive impression of our company. You'll also be responsible for supervising and dispatching scheduled service calls while maintaining seamless communication with our clients.
You must have above-average verbal and telephone communication skills, as well as prior customer service experience. Proficiency in computer software and light administrative duties is also essential.
