What are the responsibilities and job description for the Guest Relationship Coordinator position at Bennington Properties?
Position Information: Guest Relationship Coordinator
Our Guest Relationship team is on the front lines of living out Ho'okipa Hospitality with our Guests. These are our Ho'okipa Super Stars! Day-to-day, our Guest Relationship Coordinators are ensuring our guests have everything they need before, during, and after their stay by communicating with them through phone calls, emails, and text messages.
To be successful in this position, you should have incredible written and verbal communication skills, love working in a fast paced/high stress environments, enjoy working with people of all personality types (including the grumpy ones), be able to handle many things coming at you at once and beable to quickly prioritize where to focus your time and energy. The ideal candidate will also love to grow personally and professionaly and be willing to put in the time and effort to constantly be improving their skill level. If you think you know it all or can do this job in your sleep, you aren't a good fit for us.
Hi, my name is Robert Bennington. I am the owner and manager here at Bennington Sunriver. My purpose and passion for building Bennington is to give our homeowners and guests the space they need to reconnect with what truly matters to them in life. There is truly no better way to do that than through the gift of vacation.
We have a unique way of achieving our purpose, what we call Ho'okipa Hospitality. Ho'okipa is the Hawaiian word for hospitality, but it means so much more than our English word. Ho'okipa Hospitality is a way of thinking about people, not as a job to get done, but as people, just like us, beautifully created individuals who deserve our time and hearts.
I am looking for people to join my team who want to share in that passion and work. People who are inspired and committed to live by our company values of
How To Succeed At Bennington
Our Guest Relationship team is on the front lines of living out Ho'okipa Hospitality with our Guests. These are our Ho'okipa Super Stars! Day-to-day, our Guest Relationship Coordinators are ensuring our guests have everything they need before, during, and after their stay by communicating with them through phone calls, emails, and text messages.
To be successful in this position, you should have incredible written and verbal communication skills, love working in a fast paced/high stress environments, enjoy working with people of all personality types (including the grumpy ones), be able to handle many things coming at you at once and beable to quickly prioritize where to focus your time and energy. The ideal candidate will also love to grow personally and professionaly and be willing to put in the time and effort to constantly be improving their skill level. If you think you know it all or can do this job in your sleep, you aren't a good fit for us.
Hi, my name is Robert Bennington. I am the owner and manager here at Bennington Sunriver. My purpose and passion for building Bennington is to give our homeowners and guests the space they need to reconnect with what truly matters to them in life. There is truly no better way to do that than through the gift of vacation.
We have a unique way of achieving our purpose, what we call Ho'okipa Hospitality. Ho'okipa is the Hawaiian word for hospitality, but it means so much more than our English word. Ho'okipa Hospitality is a way of thinking about people, not as a job to get done, but as people, just like us, beautifully created individuals who deserve our time and hearts.
I am looking for people to join my team who want to share in that passion and work. People who are inspired and committed to live by our company values of
- Excellence - Improve Constantly
- Integrity - Do What's Right, Always
- Connection - Invest in Relationship
- Unity - We are One Team with One Goal
- Attitude - Bring Positive Energy, Everyday
- Innovate - Challenge Norms and Suggest Better Ways
How To Succeed At Bennington
- Live up to our Purpose, Mission, and Values
- Exceed the outcomes on your Scorecard.
- Be coachable.
- Engage in crucial conversations.
