What are the responsibilities and job description for the HR Generalist position at Benson House Inc.?
BASIC FUNCTION:
The Human Resource Generalist will run the daily functions of the Human Resource (HR) department including involvement with administering leaves, reporting and maintaining workers compensation claims, handling/investigating complaints, oversight of departmental compliance with employment law regulations, and enforcing company policies and practices.
Knowledge, Skills and Abilities: Excellent verbal and written communication skills; Excellent interpersonal, negotiation, and conflict resolution skills; Excellent organizational skills and attention to detail; Excellent time management skills with a proven ability to meet deadlines; Strong analytical and problem-solving skills; Ability to prioritize tasks and to delegate them when appropriate; Ability to act with integrity, professionalism, and confidentiality.; Thorough knowledge of employment-related laws and regulations.; Proficient with Microsoft Office Suite or related software
Maintain compliance with HIPAA and patient confidentiality.
Physical: Light Work: Exerting up to 20 pounds occasionally, and/or 10 pounds of force frequently, or negligible constantly. Walking or standing to a significant degree or sitting constantly and pushing/pulling controls.
EQUIPMENT USED:
Standard office machines including: computer, copy machine, multi-line telephone, standard printer/fax/scanner
ESSENTIAL FUNCTIONS:
- Performs routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; performance and talent management; productivity, recognition, and morale; and training and development.
- Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
- Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
- Other duties as assigned.
QUALIFICATIONS:
Education: Associates degree Human Resources, Business Administration, or related field of study, preferred.
Experience: Two years of related work experience, preferred.
Certificates, License, Registrations: Human Resources certification, preferred
Major Duties and Responsibilities:
The following is a list of duties that is representative of the position that includes but is not limited to:
- Maintain current knowledge of and assure compliance with laws, rules and regulations related to hiring practices
- Provides information to applicants, employees and administrators on a variety of employment matters relating to the classified and certificated personnel service
- Interprets, applies, explains, and ensures compliance with federal, state, and local laws and regulations concerning the administration of employee leaves programs
- Reviews and verifies employee information and data
- Audits and maintains personnel database system and generates reports and statistical information as required
- Compile and analyze a variety of personnel information
- Prepare and maintain a variety of records, reports and files related to recruitment, position control, personnel and assigned activities
- Audits a variety of written documentation (e.g., seniority lists, employment contracts, new hire paperwork, certificated units, employee handbook etc.) for the purpose of ensuring all policies and procedures are in alignment with legal and negotiated agreements
- Facilitates reasonable accommodation determination and leave processes for employees and coordinates with leave programs when appropriate. Generate, files and maintains appropriate documentation to ensure compliance with California leave laws
- Communicates with worker’s compensation providers
- Files and maintains reports and claims
- Completes forms as required
- Conducts research regarding claims as appropriate
- Serve as a technical resource to office personnel and various administration concerning current credentialing compliance requirements; and other legislation
- Work collaboratively with designated personnel with hiring, audits, and verification of credentialing requirements to ensure compliance; and identifies a plan of action for certificated personnel as needed
- Conduct staff development workshops as assigned
- Initiates, prepares and processes corrective action and employee documentation forms
- Interprets, applies, explains, and ensures compliance with federal, state, and local laws and regulations, including collective bargaining agreements, concerning human resources programs
- Participates in special human resources projects, events and programs and prepares annual and special reports related to assigned functions and programs
- Coordinates and integrates program services and activities with other agencies
- Receives and handles complaints via telephone calls, emails, written statements providing a high level of customer service to both external and internal employees
- Provides information to staff, other organizations, and the public, requiring the use of judgment and the interpretation of complex policies, rules, procedures, and ordinances
- Provides general administrative support to the human resources function, including preparing correspondence, memoranda, and reports, performing reception functions, processing mail, performing data entry, and maintaining records
- Attends and participates in professional group meetings
- Stays abreast of new trends and innovations in the field of recruitment programs, leaves laws, and other human resources issues
- Receives, reviews, and processes subpoenas for employee records
- Organizes and maintains various administrative, confidential, reference, and follow-up files
- Purges files as required
- Learns and applies emerging technologies and, as necessary, to perform duties in an efficient, organized, and timely manner
Other Duties:
Performs other job-related duties as required
Physical and Mental Characteristics:
- Physical, mental and emotional stamina to perform the duties and responsibilities of the position
- Manual dexterity sufficient to write, use telephone and business machines
- Vision sufficient to read printed materials
- Hearing sufficient to conduct in person and telephone conversations
- Speaking ability in an understandable voice with sufficient volume to be heard in normal conversational distance, on the telephone and in addressing groups
- Physical agility to push/pull, squat, twist, turn, bend, stoop and to reach overhead and climb
- Physical mobility sufficient to move about the work environment (office, district, school site-to-site), drive an automobile, and respond to emergency situations
- Physical strength sufficient to lift 25 pounds
- Physical stamina sufficient to sit for prolonged periods of time
- Mental acuity to collect and interpret data, evaluate, reason, define problems, establish facts, draw valid conclusions, make valid judgments and decisions
Required Qualifications:
Education and Experience:
- Any combination of education, training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:
- Bachelor’s Degree plus two (2) years’ experience in Human Resources; OR
- Associate’s Degree plus three (3) years’ experience in Human Resources; OR
Knowledge of:
- Principles, practices, and techniques of human resources in a public agency setting, including recruitment and selection and equal employment opportunity
- Applicable federal, state, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility
- Database management and functions
- Record-keeping principles and procedure
- Modern office procedures and practices, including filing systems, reception and telephone techniques, letter and report writing techniques
- Computer application software that includes word processing, database and spreadsheets, and personal communication data devices
- Creating databases/spreadsheets, verifying information, and entering information onto established data entry screens
- Computation of sums, quotients, fractions, percents, ratios, and other complex calculations
- Business English usage, spelling, grammar, punctuation, and report and/or letter writing
- Project management
- Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and staff
Skills and Abilities:
- Interpret, apply, explain, and ensure compliance with federal, state, and local laws, rules, regulations, policies, procedures, and practices of human resources administration
- Review human resources documents for completeness and accuracy
- Performs clerical work of advanced difficulty with accuracy and without close supervision
- Problem solving is required to analyze issues and create action plans
- Schedule a number of activities, meetings, and/or events; gather, collate, and/or classify data
- Learn and use databases utilized by the organization to process information and produce reports
- Interact with and maintain cooperative relationships with those contacted in the course of work
- Demonstrate positive interpersonal skills using tact, patience and courtesy
- Prioritize and complete all work with minimum supervision and ensure accurate records and documents are completed and updated within required timetables
- Utilize and apply the technology of word processing, database, and spreadsheet applications
- Communicate in English, clearly and concisely, both orally and in writing
- Operate modern office equipment including computer equipment and specialized software applications programs
- Perform mathematical calculations with speed and accuracy
- Plan, formulate and execute clerical procedures and directives, in accordance with assigned duties and office policies
- Handle information in a discreet and confidential manner
- Handle complex and confidential situations with tact and sensitivity
- Analyze situations accurately and adopt an effective course of action
- Exercise reasonable judgment in unusual circumstances
- Work both independently and function effectively within a team setting while demonstrating leadership qualities
- Provide training in area of assignment for a large group of employees
- Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines
Licenses and Certifications:
- Possession of an appropriate, valid California driver's license with evidence of insurability
Job Type: Full-time
Pay: $24.00 - $30.00 per hour
Expected hours: No less than 30 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Holidays
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $24 - $30