Banquet/Event Server

Join the Benson’s Restaurant Group Family!

Benson’s Restaurant Group is a well-established and dynamic hospitality company in Milwaukee, known for creating highly innovative and beloved restaurant concepts, including The Bridgewater Modern Grill, Blue Bat Kitchen & Tequilaria, AJ Bombers, Smoke Shack, The Edison, and Onesto. With a strong legacy of excellence, we’re passionate about delivering exceptional guest experiences through creativity, hospitality, and a commitment to quality.

Our success is built on the smiling faces and energetic attitudes of our team members, and we’re looking for passionate individuals to help us write the next chapter. If you’re excited to grow with a company that values innovation, teamwork, and a fun, welcoming environment, we’d love to meet you!

SERVERS - Full Time, Part Time, and Seasonal

$7.25/hr tips

Who We’re Looking For:

At Benson's Restaurant Group, we’re searching for individuals who are passionate about hospitality and thrive in a guest-focused environment. The ideal candidate is not only friendly, positive, and people-oriented but also highly organized, motivated, and able to perform under pressure.

A great team member:
-Puts guests first, delivering exceptional service with warmth and enthusiasm.
-Brings a positive, team-oriented attitude and supports their colleagues.
-Loves talking about food and beverage, sharing knowledge and recommendations with guests.
-Creates a welcoming atmosphere, making every guest feel at home.

JOB PURPOSE

Banquet and Event servers will have a passion for providing excellent customer service, ensuring smooth event operations, and delivering exceptional food and beverage service during various functions. As a Banquet and Catering Server, you will play a key role in ensuring that our guests have an enjoyable dining experience while maintaining the highest standards of service.

PRIMARY DUTIES AND RESPONSIBILITIES:

Event Set-Up:

• Assist in setting up banquet and catering spaces, ensuring that tables, chairs, linens, dinnerware, and glassware are properly arranged and meet event specifications.

Food and Beverage Service:

• Serve food and beverages to guests in a timely and professional manner. Ensure that all dietary restrictions and guest preferences are met.

Guest Interaction:

• Provide exceptional customer service, addressing guest needs promptly and courteously.
• Respond to requests in a positive, professional manner.

Cleanliness & Organization:

• Maintain a clean and organized work environment, including clearing plates, glasses, and utensils.
• Assist with post-event cleanup and resetting of spaces for future events.

Communication:

• Coordinate with kitchen staff, event coordinators, and fellow servers to ensure smooth service flow during events.

Safety & Hygiene:

• Adhere to health and safety standards, including food handling, alcohol service, and cleanliness regulations.
• Ensure that all safety protocols are followed during events.

Event Breakdown:

• Assist with the breakdown and cleanup of event spaces, ensuring that all equipment and supplies are stored properly after each event.

Team Collaboration:

• Work collaboratively with other servers and staff to ensure seamless event execution, including taking direction from event managers and supervisors.
• Performs other related duties as assigned.

PERSONAL QUALIFICATION REQUIREMENTS:

• Ability to produce an excellent culinary, catering and restaurant experience for guests.
• Strong verbal and written communication skills.
• Strong time management, scheduling, managerial, and organizational skills.
• Strong interpersonal skills with the ability to work well with a variety of personalities and under pressure.
• Strong managerial skills and the ability to take leadership business operations.
• Excellent interpersonal skills with a focus on customer service.
• Familiarity with food handling, safety, and other restaurant guidelines.
• Proficient with Microsoft Office Suite or related software.
• Strong communication skills, particularly the ability to communicate as a leader.
• Strong time-management and organizational skills.
• Attention to detail and self-review of work product.
• Proactively resolve problems when able, and otherwise offer potential solutions to issues.
• Maintain confidentiality and demonstrate integrity and ethical behavior.
• Good written and oral communication skills, able to follow-through on open items to resolution.
• Ability to adapt quickly to change and offer ideas for continuous improvement.
• Analytical thinker and ability to exercise good judgment.
• Ability to work both independently and in a team environment.
• Positive and professional attitude.
• Work with upholding high ethics and integrity.
• Must be available days, nights and weekends.

This position is not remote.

EDUCATION and/or EXPERIENCE REQUIREMENTS:

• High school diploma or equivalent required.
• At least two years of banquet and catering experience preferred.

Job Types: Full-time, Part-time

Pay: $7.25 per hour

Benefits:

• Employee discount
• Flexible schedule
• Food provided
• Paid training
• Referral program

Shift:

• Day shift
• Evening shift
• Night shift

Ability to Commute:

• Milwaukee, WI 53202 (Preferred)

Ability to Relocate:

• Milwaukee, WI 53202: Relocate before starting work (Preferred)

Work Location: In person

Salary : $7