Operations Supervisor III: Community Based Care Coordination - Care Connect

The Position

General Summary:

This is a supervisory professional position responsible for direct supervision of the work of community health workers in the Care Connect program. The supervisor will also create, coordinate, and maintain a Community Based Workforce Collaborative in support of the goals of Great Health Now's care coordination and health access initiatives. The responsibilities of this classification include planning, implementing and evaluating district operational programs for the community. Program supervisors develop, implement and monitor operational goals and objectives, and policy and procedures in alignment with the Department's strategic directions.

Essential duties may include but are not limited to:

• Manage programs and monitor progress on accomplishing program objectives, activities, and required reporting.

• Participate in planning, implementing and evaluating programs.
• Develop and maintain cooperative working relationships with all agency, local, and state partners.
• Participate in scheduled conference calls and meetings with state and regional partners related to program work.
• Supervise staff in accordance with BFHD policies and applicable laws to include scheduling, authorization of leave, performance evaluations.
• Oversee the planning and coordinating of training and orientation programs to meet staff needs and facilitate staff development.
• Perform performance evaluations; provided day-to-day coaching and on-the job training to staff; ensure competency requirements are met.
• Develop and/or approve program and department policies and procedures.
• Serve as a resource to professional staff, community organizations and to the public. May educate the public, professionals and the community by presenting topics within program areas.
• Provide assessment, program development and quality assurance for department and program populations.
• Oversee the delivery of assigned services to clients and the public.
• Identify resources and allocate staff to meet program needs.
• Analyze, evaluate and problem-solve client, staff and program issues.
• Participate in the research and assessment of community health needs.
• Manages program budgets and helps to gain program funding including supporting grant proposals.
• Perform some essential duties of assigned programs as needed including appropriate record-keeping and documentation.
• Ensure assigned program meets mandated regulations, maintains current program policies, and works toward program performance standards.
• Develops and periodically reviews program standards and care criteria.
• Assures regulations are applied legally and equitably; evaluates issues, denies, or suspends licenses and permits as assigned.
• Assurance of proper documentation/reporting.

Qualifications

To perform these jobs successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience: Bachelor's degree and five years' experience in a related health field, business management or public administration, or the equivalent combination of education and experience to perform the essential functions of work.

Licensure/Certification: A position assigned to this classification may have a required license or certification related to the field of work i.e., Registered Nurse, Registered Environmental Health Specialist, etc. A valid Washington State Driver's License is required.

SELECTION PROCESS: The most qualified applicants, based in part upon evaluation of the completed application and related information will be invited for an interview. Or apply directly on our website Job Listings - Benton Franklin Health District Jobs

Criminal Background Check required upon candidate selection.

Salary : $5,726 - $6,313