FTTH Drop/Install Quality Controller Technician | Florida

At Benton Technical Services (BTS), our mission is to deliver unparalleled quality in bringing fiber to homes and businesses across the United States, supporting the infrastructure of technological advancement, and bridging the rural digital divide. We are committed to excellence in every project, ensuring reliable and high-performance connectivity that empowers our communities, with the agility to tackle projects of any scope. Our dedication to quality work, loyalty to our clients, and fostering strong partnerships are the cornerstones of our company. We strive to be the trusted partner in creating a connected future, driven by honesty and integrity, innovation, and a steadfast commitment to customer satisfaction.

BTS specializes in all aspects of aerial and underground FTTH/FTTP construction. With over 20 years of experience building and maintaining fiber optic and legacy communication systems, we are counted on for our owner-operated team to deliver unparalleled quality and customer service. Our customers have included many of the nation’s largest MSOs and our markets have encompassed everything from urban metro projects to rural communities and in between. Our clients and service partners alike enjoy the benefit of knowing they're working with a reliable and reputable company, dedicated to delivering a hands-on experience, from start to finish.

JOB SUMMARY:

The Quality Control Technician is responsible for reviewing and evaluating both traditional Hybrid-Fiber-Coax (HFC) and Fiber-to-the-Home (FTTH) construction projects, including: using the plan design against new build, span and drop replacements (if needed), risers, aerial installations, bonding and grounding of the strand (messenger), proper installation of any ADSS self-supporting fiber-optic cable, splice cases and cabinets, splitters and XWDM (Wavelength Division Multiplexing), underground installations (bores, vaults, and trenches) and MDU lockbox replacements.

RESPONSIBILITIES:

• Before work begins, perform site surveys of as-built and proposed projects and complete associated red-line documentation to guarantee that the work to be done is doable.
• Perform construction inspections for quality control in accordance with customer’s Technical Quality Assurance (TQA) standards.
• Maintain accurate records.
• Verify that property restoral is consistent with customer’s standard practice.
• Operate test equipment as needed to verify optical and RF power levels are set as designed.
• Document (in still image and/or video) that aerial construction, underground vaults and cabinets have been built and installed as specified by customer.
• Prepare work orders to resolve any element in the plant that does not meet specifications.
• Communicate with Project Manager or designated Supervisor regarding concerns about construction progress.
• Ability to work weekends or a second shift as the business needs dictate.
• Perform emergency locates as necessary.
• Adhere to industry specific local, state, and federal regulations, as applicable.
• Know, understand, and follow company policies.
• Perform other duties as requested by supervisor.

QUALIFICATIONS:

• Five (5) years of experience in the construction, maintenance, and repair of the outside plant (OSP) that supports telecommunications services (Telephone, CATV, and High- Speed Internet)
• 2 years of communications service drop & home installation experience required.
• 1 years Maintenance Technician or equivalent work experience
• Construction work experience preferred.
• Working knowledge of safe construction practices used in building aerial and underground communications networks
• Demonstrated problem solving and analytical thinking skills.
• Knowledge of standard industry practices, work orders, and scheduling processes
• Knowledge of N.E.C and N.E.S. C. for communications for outside plant and construction practice and inside and around buildings.
• Ability to read, write and speak the English language to communicate with employees, customers, and suppliers, in person, on the phone, and by written communications in a clear, straight forward, and professional manner.
• Ability to read and interpret area maps, general system layouts from blueprints and system maps.
• Ability to use the following hand tools: electric drills, hammers, wrenches, screwdrivers.
• Ability to walk over all types of terrain in all kinds of weather while carrying tools and equipment, including ladders, and tool belts.
• Ability to perform job from high places (i.e., poles, ladders, and roofs)
• Ability to safely use weight-bearing equipment (such as safety harness and ladders) within the maximum weight limitations of that equipment.
• Ability to accurately measure distances, using tapes or other measuring devices.
• Ability to take and produce clear and sharp photographic and video documentation of work performed in the field.
• Ability to carry, climb and operate extension ladder, (approx. 32 ft. high and 50 pounds)
• Ability to differentiate between different sizes and colors of wires.
• Ability to operate appropriate computer or test equipment associated with position (e.g., signal level meters, ohm meters, etc.)
• Ability to work while standing 50-70% of the time.
• Ability to operate machinery used for underground/overhead cable installation.
• Knowledge of basic mathematics and electronics
• Industry and vendor specific certifications and training (NCTI, SCTE, BCT/E) preferred.
• Must have proficient working knowledge with computer programs such as Microsoft Office, MS Outlook, and computer operating systems.
• Very strong organization, communication, and leadership skills
• Problem-solving skills necessary to assess technical problems, estimate work hours, and identify required materials.
• Perform duties independently by exercising discretion and sound judgment.
• Valid driver's license with satisfactory driving record within company required standards.

WORK ENVIRONMENT

• Office and field environment
• May need to work in a confined space, poorly ventilated areas such as attics, basements, crawlspaces and/or manholes.
• May be exposed to dust, dirt, noise, insects, rodents, pets, and cleaning solutions.
• Work outdoors in all kinds of weather and at all times of the day or night.
• Work performed may be near power lines and electricity.
• Work performed may be at various heights above ground on telephone/power poles.
• May need to travel in inclement weather.
• Work in multiple dwelling

Benton Technical Services is an EOE. All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, and or sexual orientation/gender identity, age or genetic information. We participate in the E-Verify Employment Verification Program