What are the responsibilities and job description for the Service Shop Manager position at Bentonville Schools?

Service Shop Manager

Position Purpose

The Service Shop Manager oversees the day-to-day operations of the transportation maintenance shop and will be responsible for the efficient operation of the maintenance and repair of the district's fleet of school buses and other transportation vehicles. This individual will ensure the safety, reliability, and longevity of all district vehicles by managing a team of mechanics and technicians, overseeing preventive and corrective maintenance, and maintaining compliance with all safety and regulatory standards

Essential Job Functions

Fleet Management & Maintenance : Supervise and manage the maintenance and repair of all fleet vehicles, ensuring timely service and compliance with safety standards.
Team Supervision : Lead, train, and manage a team of skilled mechanics and technicians, providing guidance on proper maintenance techniques, safety protocols, and troubleshooting.
Preventive Maintenance : Maintain, monitor and look for ways to improve preventive maintenance schedules to reduce vehicle downtime, extend fleet lifespan, and ensure operational efficiency.
Repairs & Troubleshooting : Oversee repairs, diagnostics, and troubleshooting of mechanical, electrical, and safety-related issues in transportation vehicles, ensuring timely and quality service.
Inventory & Budget Management : Manage inventory of parts, tools, and supplies, ensuring availability and cost-effective procurement. Assist with managing the transportation shop's budget to ensure efficient spending and adherence to financial constraints.
Safety & Compliance : Ensure that all maintenance activities are performed in compliance with local, state, and federal regulations, including those set by the Department of Transportation (DOT), Occupational Safety and Health Administration (OSHA), and other relevant agencies. Conduct regular safety inspections and audits of vehicles and the shop facility.
Recordkeeping & Reporting : Maintain detailed records of vehicle maintenance, repairs, and inspections within EZDistrict. Prepare reports on fleet performance, maintenance schedules, and budget status for the Director of Transportation.
Vendor & Supplier Relations : Negotiate contracts and manage relationships with external vendors for parts, tools, and service needs, ensuring cost-effectiveness and reliability.
Emergency Support : Provide support during vehicle breakdowns or emergencies, coordinating repairs and ensuring minimal disruption to transportation services.
Staff Development & Training : Ensure that all shop personnel are trained in the latest maintenance techniques, equipment handling, and safety practices. Foster a culture of continuous improvement and skill development within the team.

Additional Duties Performs other related tasks as assigned.

Note : The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive of every task or responsibility.

Equipment

Uses standard transportation and bus equipment and telephone.

Capable of working with mechanical and electrical tools and equipment.

Travel Requirements

Travels to and from school district buildings, to vehicle service stations, field trip locations and other destinations are required.

Knowledge, Skills and Abilities

Strong knowledge of school bus systems, vehicle maintenance, and safety standards.

Excellent leadership and team management skills.

Ability to manage budgets, inventory, and resources effectively.

Proficient in maintenance management software and Microsoft Office Suite.

Strong problem-solving, communication, and organizational skills.

Knowledge of federal, State of Arkansas, and local regulations related to school transportation.

Ability to lift and carry up 100 pounds.

Ability to bend, kneel, and work in various physical conditions.

Ability to work in both indoor and outdoor environments, in varying weather conditions.

Physical and Mental Demands, Work Hazards

Works in standard school bus environment.

Climbs steps and walks along the aisles of the bus to complete appropriate checks

Opens and closes the bus door, requiring pulling and pushing movements

Qualifications Profile

Any combination of education and experience providing the required skill and knowledge for successful performance would be qualifying.

Certification / License

CDL, class B with school bus, passenger and air brakes endorsements.

ASE (Automotive Service Excellence) Certifications or relevant certifications

Education / Experience

High School Diploma or GED.

Associate’s degree or higher in Automotive Technology, Fleet Management, or a related field

Minimum of five (5) years of experience in fleet management, automotive and diesel repair, or maintenance supervision, preferably in a school district or public sector environment.

Proven experience managing a team of maintenance professionals and overseeing large-scale maintenance operations.

Bilingual, both oral and written, ability (English / Spanish) is preferred.

FLSA Status

Nonexempt

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