What are the responsibilities and job description for the Traveling Customer Experience Team Member position at Benzinger's Clothing Care?
Customer Experience Team Member – FLOATING POSITION
Ready for a Role That is as Dynamic as You Are?
We’re looking for a Customer Experience Team Member who thrives on variety and adaptability! In this position, you’ll have the opportunity to work across multiple locations, bringing your expertise, energy, and problem-solving skills to each team you support.
Why You’ll Love This Role:
- No Two Days Are the Same: Though the Customer Experience tasks will remain the same, you’ll enjoy a refreshing change of scenery while contributing to our mission.
- Expand Your Network: Connect with incredible co-workers and customers at each site.
We’re seeking an individual who’s ready to make a positive impact wherever they go.
Your Role, Across Beautiful Locations:
With locations in East Aurora, Orchard Park, and Lancaster, NY, you’ll enjoy the variety of working at our beautifully designed stores—each crafted to delight customers and team members alike. From the vibrant charm of the East Aurora and Orchard Park villages to the modern flair of our newest storefront in Lancaster, these locations are as welcoming as the community we serve.
What You’ll Do:
- Warmly greet customers and make them feel at home.
- Carefully inspect and document customer clothing and household items needing cleaning, repair or other services using an advanced computer system.
- Ensure every customer order is completed and ready for a seamless checkout.
Schedule:
Our stores are open from 8 am to 6 pm Monday-Friday and 9 am to 2 pm on Saturdays.
Paid Training:
Training for this position takes place in Hamburg.
We Offer:
A competitive hourly wage, 120 hours of paid training to set you up for success, paid time off, staff incentives, and career advancement opportunities—we love promoting from within!
Kickstart your exciting career in the dry cleaning industry today. If you’re someone who embraces challenges, adapts easily, and loves being on the move, we can’t wait to hear from you!
