What are the responsibilities and job description for the BEPC Inc. - Business Excellence Professional Consulting is hiring: UX Design Res position at BEPC Inc. - Business Excellence Professional Consulting?
Content Summary : UX Design Researcher at South San Francisco, for BEPC Inc. - Business Excellence Professional Consulting
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Talent Acquisition Specialist III
BEPC Inc. has an open position for a UX Design Researcher in South San Francisco, CA!
W2 Contract 12 months with the possibility of extensions
Pay and Benefits : $65-$70 an hour - Medical, Dental, Vision, and Paid Life Insurance
The UX Design Researchers will gather insights and data to support journey mapping and analysis, as well as the design of CX / UX workshops such as Service Modeling, Journey Mapping, or Design Sprints. This role will be instrumental in the preparation of research materials that result from user sessions and post-session read-outs. All researchers will continually curate and maintain a research library, ensure partner access, and inspire an environment of continuous improvements.
Primary Duties and Responsibilities
- CX / UX Research – User Evaluation, Insights & Testing (40%)
- Business Process and Emerging Technologies (15%)
- Analysis, Synthesis, Strategy (10%)
- Communications, Reporting, Executive Read-outs (10%)
- Design Support, Iterative Co-Creation (10%)
- Stakeholder Relations (5%)
Minimum Required Education and Experience Requirements
EDUCATION : Bachelor’s degree required, preferably in a research-related field such as Human-Centered Design, Human Factors, Information Design, Integrated Design, Psychology, Human-Computer Interaction, Interaction Design, Service Design or a related discipline.
EXPERIENCE : At least 6 to 8 years of related working experience in CX or UX Research disciplines. Also, tangible and credible experience working within a human-centered design practices service design or CX / UX insights team.
A strong foundation in qualitative research, complemented by familiarity with quantitative methods and data analysis—or proficiency in Mixed Methods UX Research—is highly preferred.
Excellent written and verbal communication skills, with high attention to detail.
Main Accountabilities & Required Qualifications
Working Conditions
Studio environment in a patient, provider, employee, and customer-facing capacity. Willingness and ability to travel, up to 10%.
Seniority Level
Mid-Senior level
Employment Type
Contract
Job Function
Design
Industries
Biotechnology Research and Pharmaceutical Manufacturing
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Salary : $65 - $70
