What are the responsibilities and job description for the Service Coordinator position at Berg Enterprises, Inc.?
We are currently seeking a dependable, hardworking, focused, and highly motivated Service Coordinator for Berg's Heating and Air Conditioning. This position reports directly to our Interim General Manager and is a remote / hybrid position based in Sierra Vista, AZ.
Responsibilities.
As our Service Coordinator, you will play a pivotal role in our operations. Working closely with our Commercial Service Manager, your primary responsibilities will include :
- Provide top-notch customer service via email, phone, and text
- Efficiently schedule technicians and manage invoices and MSAs
- Maintain an up-to-date and accurate customer database through Salesforce
- Ensure clear communication with department managers, employees, and customers
- Handle occasional assigned administrative duties
Recommendations.
Compensation.
