What are the responsibilities and job description for the Assistant Sales Manager, Personal Shopping position at Bergdorf Goodman?
A New York landmark since 1901, Bergdorf Goodman represents the global pinnacle of style, service and modern luxury. With its rich history of showcasing leading and emerging designers, the iconic store at 5th Avenue and 58th Street—the crossroads of fashion—is a singular destination for discerning customers around the world. BG.com expands on Bergdorf Goodman’s heritage, showcasing coveted collections for men and women in an unparalleled online shopping experience. Bergdorf Goodman is part of Neiman Marcus Group.
Your Role
As the Personal Shopping Assistant Sales Experience Manager, you will be the Co-Leader for the Personal Shopping team in Bergdorf Goodman, ensuring that there is consistency in providing superior client service and ensuring that the team exceeds defined performance targets while delivering the Bergdorf Goodman experience. You will work on-site in the store and you will report to the Manager of Personal Shopping.
What You'll Do
- Promotes the vision and culture of the Personal Shopping team while championing Bergdorf Goodman values on a consistent basis
- Develop and achieve business goals, partnering with teams to devise creative and strategic solutions to increase sales
- Develops and strategizes with Bergdorf Goodman team to achieve sales goals
- With the Sales Experience Manager create and manage strategy to increase brand availability to all sellers
- Create and implement Client Strategies ensuring there is a clear vision for an Emerging Client Program in Bergdorf Goodman as well as a strategy for development and retention of current client relationships
- Leads the partnership and execution on all client facing events and experiences
- Keep proprietary info in Bergdorf Goodman. Utilizing the upmost discretion in all communication
What You Bring
- 5 years of Luxury Retail Management Experience
- Experience managing high performing Sales Professionals
- Professional and calm demeanor in a high-pressure environment
- Customer Focus
- Managing and Measuring Work
- Building Effective Teams
- Delegation
- Planning
- Strong ability to partner with both a team of sellers and clientele
- Strong business acumen
- Experience collaborating with multiple teams within the organization
- Excellent verbal and written communication skills
- Strategic and focused on the end results
- Operates with a high degree of ethics and integrity
Inclusive Benefits
We offer an inclusive and comprehensive range of benefits to our valued associates, including:
• Medical, Dental, Vision Benefits
• Disability Benefits
• Paid Parental Leave, Paid Family Leave, and Adoption Support
• Paid Time Off
• Retirement Savings Plan (401K) and Life Insurance
• Financial Solutions
• NMG Associates Core Discount of 30%
• Personal and Professional Development Opportunities
For more information, please click “Our Benefits” section on our career site or reference the link here: https://www.neimanmarcusgroup.com/benefits
About Neiman Marcus Group
As one of the largest multi-brand luxury retailers in the U.S., with 3,000 of the world's most desirable brand partners, we're delivering exceptional products and intelligent services enabled by our investments in data and technology. Through the expertise of our associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling. Our NMG Way culture, powered by our people, combines individual talents into a collective strength to make life extraordinary. Our brands include Neiman Marcus and Bergdorf Goodman.
Our legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As a female-founded, female-majority organization that outpaces the U.S. population in racial and ethnic diversity, our people are at the heart of our progress, and we take great care to protect and empower them.
We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please email us at ApplicantSupport@NeimanMarcus.com.
Additional Information
- Maximum Pay Range $: 90000
- Minimum Pay Range $: 70000
- Overtime Status: Exempt
- Posting Date: Nov 16, 2024
- Application Deadline: Applications are accepted on an ongoing basis