TA/PA-STEM Tutorial Supervisor

To provide, coordinate, and assess tutorial services for students enrolled in STEM courses. This includes tutorial services such as one-on-one tutoring, in-class/in-lab tutoring, Math Hub support, and online tutoring across all BCC locations. Also, this position will lead all activities in relation to promoting tutorial support at BCC.

POSITION SUMMARY:

Responsibilities include but are not limited to:

• Recruit, hire, train, and evaluate STEM tutors
• Collaborate with the Mathematics Tutorial Supervisor and designated faculty liaisons in coordinating and conducting tutor training for tutors in the STEM fields
• Research and implement appropriate ways through which tutorial support services can be successfully promoted at BCC across all centers and locations
• Identify courses in need of tutorial support in the Math Hub
• Collaborate with the Mathematics Tutorial Supervisor in coordinating coverage for the Math Hub 
• Communicate systematically with the Math Hub supervisors and faculty
• Serve as the liaison between the Math Hub and the CLAC
• Conduct systematic on-site visits at the Math Hub 
• Assess systematically the In-Class and In-Lab tutorial support services as well as student and faculty satisfaction 
• Co-coordinate and conduct regular training sessions for In-Class/In-Lab tutors
• Monitor the day-to-day operational needs of In-Class, In-Lab, and Math & Science Walk-In tutoring
• Conduct trainings for the tutors assigned to work outside of the CLAC premises
• Collaborate with the CLAC personnel
• Provide immediate assistance to tutors and students
• Monitor and evaluate tutorial sessions as well as monitor students’ tutorial attendance
• Coordinate study groups and workshops, as needed
• Collect and maintain data in regards to tutor training attendance, study group and workshop attendance, as well as assess student success and satisfaction 
• Seek ways through which data can be collected and utilized for program improvement 
• Provide supervisory coverage for the Math & Science Walk-In
• Participate in institutional assessment processes 
• Generate reports regarding overall student attendance and progress within as well as outside the CLAC
• Research, recommend, implement, and assess resources, applications, procedures and activities for enhanced tutorial support services
• Meet with students and discuss CLAC policy and procedures as needed
• Serve as a liaison between the CLAC and designated departments 
• Other duties as assigned

SPECIAL SKILLS AND QUALIFICATIONS

Education: Bachelor’s Degree in Education or related field required. Demonstrated knowledge in college level STEM related courses required. Background in statistics and statistical analysis preferred. 

Experience: 2 years effective supervisory experience in an educational setting required, preferably in a higher education or learning center environment. Excellent organizational, interpersonal, oral and written communication skills required.   Must be able to work with a diverse population.

• Excellent communication and interpersonal skills
• Must be able to work evenings
• Customer service oriented 
• Able to multitask and work with a diverse population
• Proficient in the use of Google Suite, including Gmail, Calendar, Docs, Sheets, and Slides as well as internet research
• Able to relate to students and tutors
• Knowledgeable about reporting procedures and experience with web-based scheduling software (e.g. TutorTrac) preferred

Physical Requirements: This position has physical components which include, but is not limited to, sitting for extended periods of time at a computer station, standing for extended periods of time and the ability to quickly move from one room to another in a short amount of time. Thus, mobility in a fast paced environment is required.  

SALARY AND BENEFITS

• Annual Salary is $55,000-$60,000
• NJ Educators Health Plan with free Vision and Dental. NJ State Pension plan.
• 13 vacation days, 16 sick days, 5 personal days, 2 floating holidays, 3 partial sick, variations of skeletal days, all designated holidays and 5 non-designated holidays a year. 

Bergen Community College is committed to excellence in diversity and equity and creating an inclusive learning and working environment.  We are an Equal Opportunity Employer and consider applicants for all positions regardless of race, color, religion, creed, gender, age, national origin, marital and veteran status, disability, sexual orientation, gender identity or expression, or any other legally protected status.