What are the responsibilities and job description for the Billing Expert Accounts Receivable Representative Specialty Pharmacy position at Bergen Pharmacy?
Company
Bergen Pharmacy is located in a brand new state of the art facitlity in Livingston, NJ. Bergen Pharmacy has been a trusted name in pharmacy service for over 40 years. A family business first established in 1979 New Jersey, Bergen Pharmacy has served patients and the community alike with its high standards of service and dedication.
Through steady expansion, Bergen Pharmacy is trusted throughout the Tri-State Area and East Coast to deliver high-quality patient-centered specialty pharmacy services. With patient care as our goal, we hope to serve your pharmacy needs with the flexible, tailored and professional approach to healthcare service delivery we have practiced for over 40 years.
Job Summary
We are seeking a detail-oriented and organized Accounts Receivable Clerk to join our pharmacy team. The ideal candidate will help the billing department for managing the company's accounts receivable processes from customers, ensuring timely and accurate receivables. This role requires a customer service aspect as well as excellent organizational skills. Speaking with customers and clients will be a large part of the job.
Duties
- Assist billing team for account receivables from patients/clients.
- Verify and reconcile customer statements to maintain accurate records
- Assist with closing activities related to accounts receivable
- Maintain organized records of all accounts receivable transactions
- Collaborate with internal departments to resolve discrepancies
- Billing Operations:
- Prepare and submit accurate claims to insurance companies, government programs, and patients.
- Follow up on denied, rejected, or underpaid claims to ensure timely resolution.
- Verify insurance coverage and prior authorization requirements for specialty medications.
- Accounts Receivable Management:
- Monitor, track, and manage accounts receivable to ensure timely collection of payments.
- Post payments and adjustments accurately in the system.
- Reconcile accounts and resolve discrepancies in a timely manner
- Compliance & Reporting:
- Stay updated on insurance policies, coding requirements (e.g., ICD-10, CPT), and payer guidelines.
- Maintain HIPAA compliance and protect patient confidentiality.
- Generate monthly aging reports and assist with financial audits.
- Communication
- Serve as a point of contact for patients, insurance companies, and healthcare providers regarding billing inquiries.
- Provide exceptional customer service by resolving patient and provider concerns promptly and professionally.
Qualifications
- Proficiency in Excel
- Customer Service Patient Care experience
- Excellent data entry skills with a high level of accuracy
- Previous experience in an accounts receivable role is advantageous
- Strong attention to detail and organizational skills
- Ability to work independently and manage multiple tasks effectively
- High school diploma or equivalent required; Associate’s degree or higher in Accounting, Finance, or a related field preferred.
- Minimum 2 years of experience in medical billing, accounts receivable, or a related role within a pharmacy or healthcare setting.
- Experience with specialty pharmacy billing is highly desirable.
- Exceptional attention to detail, problem-solving skills, and the ability to work in a fast-paced environment.
- Strong interpersonal and communication skills, both written and verbal.
Join our team as an Accounts Receivable Clerk and contribute to the financial success of our organization while developing your skills in a supportive environment.
Job Type: Full-time
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental Pay:
- Bonus opportunities
- Yearly bonus
Work Location: In person