Administrative Assistant 

Bergstrom Body Shop of Madison 

WHAT YOU'LL DO

• Provide administrative support to the body shop team, including scheduling appointments, managing repair orders, and maintaining accurate records.
• Communicate with guests to keep them informed about the status of their vehicle repairs and coordinate pick-up and delivery times.
• Assist with the preparation of estimates, invoices, and insurance paperwork, ensuring all documents are accurate and processed efficiently.
• Answer phones, direct calls, and handle guest inquiries professionally and courteously.
• Coordinate with technicians, parts departments, and insurance adjusters to ensure smooth workflow and timely repairs.
• Maintain a clean and organized office environment and manage office supplies.
• Assist with additional tasks and special projects as needed to support body shop operations.
• Assist new team members with the dealership onboarding processes, including completing their I9 Section 2, system access and training, and training course enrollment.

Schedule: Monday-Friday shifts ranging 7:00 am to 6:00 pm
Pay starting at $17.00/hour based on experience.

WHO'S RIGHT FOR THE JOB?

• High school diploma or equivalent; Associate’s degree or relevant certification is a plus.
• At least 1-2 years of experience in an administrative or customer service role, preferably in an automotive or body shop environment.
• Strong organizational skills and attention to detail.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and experience with shop management software is a plus.
• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize in a fast-paced, dynamic environment.
• A positive attitude and a commitment to delivering outstanding guest service.

OUR COMMITMENT TO YOU 

• Competitive compensation!
• Medical, Dental, Vision, Short and Long Term Disability, and Life Insurance (for FT team members) 
• Two weeks of PTO upon start date (for FT team members) 
• Discounts on vehicles, service, and parts
• 401(k) with company match for FT team members
• Paid Holidays (for FT team members) 
• Wellness Program
• Free Team Member Clinic 
• Free Health Coach
• Employee Assistance Program
• Employee Referral Program
• Training and opportunities for career growth and advancement
   

WHAT MAKES BERGSTROM DIFFERENT: 

• Wisconsin's largest automotive group and is a top 50 automotive dealer in the US
• Established in 1982 in Neenah WI
• 2,300 team members working in Green Bay, Kaukauna, Appleton, Manitowoc, Neenah, Oshkosh, Madison, and Middleton
• 39 dealerships representing 36 brands
• Consistently recognized by Automotive News as the top dealership group to work for in Wisconsin and one of top dealership groups to work for in the United States 
• Received Glassdoor's "Best Places to Work" award 
• Recognized by the Better Business Bureau and Time Magazine
• We are committed to giving back to our communities by supporting local organizations including Make-a-Wish, United Way, and Breast Cancer Research at the Medical College of Wisconsin

Salary : $17 - $25