What are the responsibilities and job description for the Express Lube Consultant position at BERGSTROM AUTO?
Job Details
Job Location: Oshkosh GM - Oshkosh, WI
Position Type: Full Time
Salary Range: Undisclosed
Express Lube Service Consultant
Bergstrom GM of Oshkosh
WHAT YOU'LL DO
- Act as the liaison between the guest and our Service Technicians
- Ask the right questions to the guest and relay that information to the Technicians to ensure the vehicle is serviced accurately the first time
- Walk through diagnosis with guest in non- technical terms
- Provide guest with complete and accurate estimated cost of repairs
- Provide timely and prompt status updates to the guest by keeping them updated on their vehicle status
Schedule: Monday - Friday rotating Saturdays
Annual pay averaging $45,000 year based on $16.00/hour plus a monthly performance based bonuses.
WHO'S RIGHT FOR THE JOB?
- Previous experience as a Service Advisor or Service Writer preferred
- Detail, quality, and service orientated
- Upbeat and positive personality
- Active listening skills
- Ability to provide excellent guest service
- Strong communication skills
- Ability to build relationships with team members and guests
OUR COMMITMENT TO YOU
- Competitive compensation!
- Medical, Dental, Vision, Short and Long Term Disability, and Life Insurance (for FT team members)
- Two weeks of PTO upon start date (for FT team members)
- Discounts on vehicles, service, and parts
- 401(k) with company match for FT team members
- Paid Holidays (for FT team members)
- Wellness Program
- Free Team Member Clinic
- Free Health Coach
- Employee Assistance Program
- Employee Referral Program
- Training and opportunities for career growth and advancement
WHAT MAKES BERGSTROM DIFFERENT:
- Wisconsin's largest automotive group and is a top 50 automotive dealer in the US
- Established in 1982 in Neenah WI
- 2,300 team members working in Green Bay, Kaukauna, Appleton, Manitowoc, Neenah, Oshkosh, Madison, and Middleton
- 39 dealerships representing 36 brands
- Consistently recognized by Automotive News as the top dealership group to work for in Wisconsin and one of top dealership groups to work for in the United States
- Received Glassdoor's "Best Places to Work" award
- Recognized by the Better Business Bureau and Time Magazine
- We are committed to giving back to our communities by supporting local organizations including Make-a-Wish, United Way, and Breast Cancer Research at the Medical College of Wisconsin
Salary : $16 - $45,000