Description

Service Assistant Manager

Bergstrom

WHAT YOU'LL DO

The role of the Assistant Service Manager is to provide support to the service advisors and service manager as directed. The Assistant Service Manager is a guest facing individual that focuses on the delivering the guest a world-class experience and ensures the team exceeds guest expectations by meeting promise times, proper communication, and fixing the guest concerns right the first time. The Assistant Service Manager will partner with the Service Manager on interviewing, hiring, and training Service Advisors and Technicians. 

Pay: Annual salary dependent on experience plus a monthly dealership performance bonus - will be discussed further during interview. 

WHO'S RIGHT FOR THE JOB?

• 3 years or more of automotive service writing OR service lane leadership experience is required
• Upbeat and positive personality
• Active listening skills
• Ability to provide excellent guest service
• Strong communication skills
• Ability to build relationships with team members and guests

Qualifications

OUR COMMITMENT TO YOU 

• Competitive compensation!
• Medical, Dental, Vision, Short and Long Term Disability, and Life Insurance (for FT team members) 
• Two weeks of PTO upon start date (for FT team members) 
• Discounts on vehicles, service, and parts
• 401(k) with company match for FT team members
• Paid Holidays (for FT team members) 
• Wellness Program
• Free Team Member Clinic 
• Free Health Coach
• Employee Assistance Program
• Employee Referral Program
• Training and opportunities for career growth and advancement

WHAT MAKES BERGSTROM DIFFERENT: 

• Wisconsin's largest automotive group and is a top 50 automotive dealer in the US
• Established in 1982 in Neenah WI
• 2,300 team members working in Green Bay, Kaukauna, Appleton, Manitowoc, Neenah, Oshkosh, Madison, and Middleton
• 39 dealerships representing 36 brands
• Consistently recognized by Automotive News as the top dealership group to work for in Wisconsin and one of top dealership groups to work for in the United States 
• Received Glassdoor's "Best Places to Work" award 
• Recognized by the Better Business Bureau and Time Magazine
• We are committed to giving back to our communities by supporting local organizations including Make-a-Wish, United Way, and Breast Cancer Research at the Medical College of Wisconsin