Human Resources Operations Manager

Summary

Bering Straits Native Corporation is currently seeking an HR Operations Manager. The HR Operations Manager plans, directs and coordinates the HR activities of BSNC and Subsidiaries using the existing systems and platforms to the maximum extent possible. Position includes leadership and hand-on activities to ensure the daily functions and transactions are processed accurately and efficiently. This position has a heavy system and HRIS technology focus, including system implementation, configuration, and ongoing updates. The incumbent will be actively engaged in HR actions and will continually seek efficiencies and process improvements to improve the HR services of the organization.

Essential Duties & Responsibilities

The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned.

• Lead the HR team in overseeing daily activities that support the HR, payroll, and related functions. Cultivate strong relationships with colleagues at all levels, including senior management, operations managers, and administrative department heads. Act as a liaison between internal and external customers and the functional team, ensuring the efficient and effective delivery of HR services through optimized technology use.
• Understand and leverage systems to optimize the efficient and accurate delivery of HR transactions and services while ensuring data integrity. Continuously identify and implement process improvements through technology. Oversees HRIS system configuration and maintenance, including assisting in the review, testing and implementation of HRIS system upgrades or patches.
• Work with key leaders within the organization on various HR projects and objectives. Coordinates the HR needs of new contract start-ups.
• Manage HRIS systems to ensure data integrity, generate reports and analyze key HR metrics. Develop and maintain standard and ad-hoc reports to support business needs while monitoring employee retention and other critical metrics.
• Develop, manage and implement compensation structures that align with business needs and market competitiveness.
• Conduct salary benchmarking and job evaluations to ensure fair and equitable pay practices.
• Manages projects/process improvement, including applying change management experience to facilitate movement to new levels of quality and compliance.
• Guide leaders in implementing performance management processes that align with business goals; provide coaching and development to improve managerial effectiveness.
• Audits and assesses human resources processes and practices; identifies, researches, and resolves problems; coordinates policies with organizational goals.
• Regularly assess HR services provided by external vendors and recommend improvements or adjustments as needed. In coordination with the HR Supervisor, ensure data integrity in HR systems while overseeing best practices and processes for the company-wide usage.
  
  

Qualifications - Experience, Education And Certification

To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required (Minimum) Qualifications

• Five (5) or more years of progressive experience in Human Resources positions in several functional areas.
• Bachelor’s degree in a related field (Management, Business Administration, etc.)
• Two (2) years of recent supervisory experience.
• Experience with formalized project management processes and tools preferred.
• Experience writing processes, policies, and procedures for internal HR functions.
• Experience implementing new HRIS systems and platforms in support of HR and company operational effectiveness and efficiency.
• Strong knowledge of applicant tracking systems, ERP systems, and HR related software & systems; including system administration, configuration, and ongoing maintenance.
• Must have some familiarity with federal and state employment laws, processes, and procedures and have a desire to deepen both knowledge and experience including but not limited to OFCCP.
• Previous experience in a multi company environment doing business with the federal government. Experience with government contracting including SCA, DBA, wage determinations and associated regulations and requirements.
• Proficient in the usage of computers, especially Microsoft Suite (i.e., Word, Excel, Outlook, PowerPoint).
• Ability to demonstrate good communication, interpersonal, motivational, and organizational skills.
• Ability to work in a fast-paced environment managing a multitude of tasks.
• Ability to maintain strict confidentiality of sensitive and proprietary data and meet required deadlines.
• Thorough knowledge of the Human Resources disciplines and best practices; applicable Federal and state employment law such as Title VII, EEOC, ADEA, FMLA, SCA, DBA, US DOL Wage & Hour, USERRA, ADA, ERISA, and FLSA.
  
  

Knowledge, Skills And Abilities

• Maintain a thorough understanding of employment regulations, industry trends, current practices, new developments, applicable laws, and employment legislation pertaining to all personnel matters, and various federal requirements.
• Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
• Use logic and reasoning to identify strengths and weaknesses of alternative solutions and provide conclusions or approaches to the job.
• Knowledge of principles and procedures for recruitment, talent management, selection, training, compensation and benefits, and human resources information systems.
• Knowledge of principles and processes for providing customers and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Must have superior customer service skills.
• Must be able to effectively communicate with employees and outside vendors. Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, and agency rules.
• Ability to organize tasks to ensure that all deadlines are met.
• Must be able to discover and see compliance problems that may arise in the corporation and bring the concern to management’s attention for action.
• Must be able to interpret complex documents and formulate an opinion, such as Collective Bargaining Agreements.
• Must have the ability to listen and understand employee concerns and formulate a decision to resolve the issues.
• Ability to work effectively with a diverse population of employees including all levels of executive, management, and staff.
• Excellent oral and written communication skills.
• Familiar with DOT regulations and drug testing regulations.
• Must have proficient skills in Microsoft suite-based programs.
  
  

Preferred

• Professional in Human Resources (PHR) certification.
• Prior experience with HRIS data management, preferably Deltek Costpoint.
• Prior experience dealing with or working in a union environment.
• Prior experience working with an Alaska Native Corporation or ample knowledge of Alaska Native culture.
  
  

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Must maintain a constant state of mental alertness at all times. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about. Some modest local and distant travel via automobile or airplane may be required to support departmental or organizational functions or objectives.

WORK ENVIRONMENT

Work Environment characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of this job.

Job is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse and multi-line telephone system. The work described herein is primarily a modern office setting. Occasional travel may be required.

Supervisory Responsibilities

• This position has supervisory responsibilities. Hires, supervises, trains, and manages performance of direct reports.
  
  

Additional Qualifying Factors

As a condition of employment, may be required to pass a pre-employment drug screening, as well as have acceptable reference and background check results to obtain access to military base. Must have reliable transportation to/from work a necessity and must be able to obtain access to military installations.

Shareholder Preference. BSNC gives hiring, promotion, training and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job.

Bering Straits Native Corporation is an Equal Opportunity/ AA/ Male/ Female/ Disability/ Vets employer.

We participate in the E-Verify Employment Verification Program. We are a drug free workplace.