What are the responsibilities and job description for the Retail Operations Manager position at Bering Straits Native Corporation?
Job Overview
Bering Straits Native Corporation is seeking a highly skilled Coffee Shop Assistant Manager to oversee the daily operations of our coffee shop in Nome, Alaska. As a key member of our team, you will be responsible for ensuring exceptional customer service, managing staff performance, and maintaining a clean and safe work environment.
Key Responsibilities
- Manage day-to-day operations, including inventory management and point-of-sale system maintenance.
- Train and develop baristas to provide outstanding customer service and ensure high-quality drinks.
- Collaborate with team members to achieve sales goals and improve customer satisfaction.
- Maintain a positive and inclusive work environment, recognizing individual contributions and achievements.
Requirements
- At least 2 years of retail and customer service experience, preferably in a fast-paced environment.
- Excellent communication and interpersonal skills, with the ability to motivate and lead a team.
- Strong organizational and problem-solving skills, with attention to detail and adaptability.
- Ability to work independently and as part of a team, with flexibility to adjust to changing priorities and deadlines.
