Patient Service Representative (Outpatient Surgery Center)

Berkeley Eye Center, A Houston Vision Care leader for 65 years is seeking an experienced Front Desk/Medical Records person experience to assist with clinical medical records and provide coverage for two-person reception desk at our state-of-the-art surgery center in the Grand Oaks area of Spring, Texas.

Work Schedule

Monday-Friday

Based on Surgery volume usually starts at 5:30-6:00 a.m. & finishes 3:00-4:00 p.m.

Main Job Tasks and Responsibilities

Surgery Center

• greet patients.
• register patients according to established protocols
• assist patients to complete all necessary forms and documentation including medical insurance
• ensure patient information is accurate including billing information
• Collect co-pays and out-of pocket payments
• inform patients of medical office procedures and policy
• Instill eye drops
• assist nurses with addressing patient needs in pre-op and post-op.

Medical Records

• maintain and manage patient records
• move patients through appointments as scheduled
• processing valid request for medical records to completion
• scanning faxed records into patient charts
• filing and organizing paper charts
• respond and comply to requests for information
• deal with incoming and outgoing post
• complete other clerical duties as assigned
• maintain stock of forms and office supplies
• ensure reception area is well maintained, neat and clean
• safeguard patient privacy and confidentiality
• occasionally traveling to our Katy location

Education and Experience

• knowledge of medical terminology, procedures and diagnosis including strong HIPAA understanding
• knowledge of computer and relevant software applications
• knowledge of general administrative and clerical procedures
• working knowledge of healthcare insurance preferred

Key Competencies

• communication skills
• information collection and management
• planning and organizing
• attention to detail
• customer service skills
• adaptability
• confidentiality

Berkeley Eye Center has 26 clinics and 3 outpatient surgery centers in the Greater Houston Area & Corpus Christi, providing a wide range of vision care services including routine vision exams, outpatient cataract and retina surgery, LASIK, Optical and much more.

In business for more than 65 years, our 660 employees drive a workplace culture of quality care, excellent customer service, mutual respect, flexibility and integrity...and fun. No other Vision Care has been recognized as a Houston Top Workplace as often as Berkeley Eye Center.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 36 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Dependent health insurance coverage
• Disability insurance
• Employee assistance program
• Employee discount
• Financial planning services
• Flexible spending account
• Free flu shots
• Health insurance
• Health savings account
• Life insurance
• Opportunities for advancement
• Paid jury duty
• Paid orientation
• Paid sick time
• Paid time off
• Referral program
• Retirement plan
• Uniform allowance
• Vision insurance
• Wellness program

Medical Specialty:

• Ophthalmology
• Surgery

Schedule:

• Day shift
• Monday to Friday
• No nights

Experience:

• Medical Office: 2 years (Required)

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Spring, TX 77386 (Required)

Work Location: In person

Salary : $18 - $20