What are the responsibilities and job description for the Front Office Manager position at Berkeley Oceanfront Hotel?
The Berkeley Oceanfront Hotel, located just steps from the Asbury Park Boardwalk on the New Jersey shoreline, is actively recruiting for a dynamic Front Office Manager to join its hotel operations team. The Front Office Manager will oversee the daily operations of the front office, ensuring exceptional customer service and satisfaction. Responsibilities include managing front office staff, handling guest inquiries and complaints, maintaining office administration tasks, coordinating with other departments, and ensuring smooth check-in and check-out processes. The role also involves training and developing team members to enhance their performance.
Qualifications
- Experience in Office Administration and Front Office management
- Strong Customer Service and Customer Satisfaction skills
- Excellent Communication skills
- Ability to manage and train staff
- Experience in the hospitality industry is a plus
- Bachelor's degree in Hospitality Management, Business Administration, or related field
Salary : $60,000 - $70,000
