Demo

Senior Inland Marine Adjuster

Berkley Fire & Marine (a Berkley Company)
Richmond, VA Full Time
POSTED ON 4/15/2025
AVAILABLE BEFORE 5/15/2025
Company Details

Berkley Fire & Marine Underwriters was launched in 2013 and is a W. R. Berkley operating unit offering preferred inland marine and related property risks and services. Headquartered in Chicago, Berkley Fire & Marine Underwriters serves customers throughout the United States, both regionally and nationwide. With the ability to craft customized terms, we provide the most effective protection for those in the construction, logistics, manufacturing and transportation industries.

This position can be based in one of the following offices:

  • Chicago, IL
  • Cincinnati, OH
  • Glen Allen, VA
  • Atlanta, GA
  • Irving, TX

Our offices offer a hybrid work schedule with 4 days in the office; and 1 day remote where it makes sense to do so.

The Company is an equal employment opportunity employer.

Responsibilities

As a Senior Inland Marine Adjuster, you will provide prompt, fair and effective Inland Marine claims service for insureds and claimants through the use of phone and correspondence. This position will primarily focus on legal liability Inland Marine lines including Motor Truck Cargo, Contingent Cargo, Logistics, Warehouse and Riggers Legal Liability. However, the position will not be limited to these lines. Core lines of business include Commercial Property, Builder’s Risk, Contractor’s Equipment and Motor Truck Cargo Legal Liability; plus various other specialty Marine products.

What You Can Expect

  • Culture of innovation, teamwork, supportive colleagues and leaders willing to invest in talent
  • Internal mobility opportunities
  • Visibility to senior leaders and partnership with cross functional teams
  • Opportunity to impact change
  • Benefits – competitive compensation, paid time off, comprehensive wellness benefits and programs, employer funded health savings account, profit sharing, 401k, paid parental leave, employee stock purchase plan, tuition assistance and professional continuing education

We'll Count On You To

  • Investigate claims made by insureds and claimants. Including but not limited to proper coverage determination and/or liability determination, 24-hour contacts, taking of recorded statements. Evaluate and negotiate settlements including denial of claims either not covered or where no liability exists. Obtain proper forms and documents.
  • Establish and maintain proper reserving throughout the life of the claim file. Maintain appropriate diary schedules of all claims in the care and custody of the adjuster. Evaluate estimates and bills for accuracy and applicability to coverage relating to the type of claims submitted.
  • Complete all necessary reporting forms according to procedures on a daily basis. Entry of proper claim reserves, and claim payments. Maintain in chronological order; appropriate file notes on the system. Initiate subrogation and dispose of salvage according to established procedures.
  • Inform the Underwriting Department of risk hazards discovered through the investigation of the claim. Advise supervisor immediately of all claims of a severe nature or exceeding settlement authority.
  • Direct attorneys, independent adjusters and other vendor/experts on claims in litigation or that require outside assistance. Attend mediations and settlement conferences when warranted.
  • Strictly adhere to all claim best practices and operate within set authority level.
  • Assist in training of other personnel as directed and maintain a good working relationship with supervisors, associates, agents and the public.
  • Participate as a thought partner by giving and receiving constructive feedback and championing innovation and continual process improvement

Qualifications

What you need to have:

  • Must secure and maintain all necessary state adjuster’s licenses and CE credits
  • Bachelor’s degree
  • 5 years experience handling commercial lines claims
  • 5 years Inland Marine claims experience
  • Critical thinking skills to examine and evaluate coverage and liability issues, examine and comprehend data
  • Quantitative skills commonly used in the adjusting of property and casualty claims
  • Ability to thrive in an entrepreneurial environment

What Makes You Stand Out

  • Strong written and verbal communication skills and possess the ability to maintain constructive working relationships with internal and external customers despite differing perspectives
  • Critical thinking skills and the ability to manage multiple tasks at one time are integral to success Further, the ability to self-manage one’s time
  • Excellent customer service, collaboration, judgment, decisiveness and technical ability

Additional Company Details

We do not accept any unsolicited resumes from external recruiting agencies or firms.

The company offers a competitive compensation plan and robust benefits package for full time regular employees.

The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

Sponsorship Details

Sponsorship not Offered for this Role

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