What are the responsibilities and job description for the Claims Representative position at Berkley?
Company Details
Berkley Mid-Atlantic Insurance Group is a member of W. R. Berkley Corporation, a Fortune 500 company that is listed on the New York Stock Exchange and is part of the S&P 500.
W. R. Berkley Corporation’s insurance company subsidiaries are rated A (Superior), Financial Size Category XV by A.M. Best Company and A (Strong) by Standard & Poor’s. Berkley’s competitive advantage lies in its long-term strategy of decentralized operations. This structure provides each Berkley business the agility of a small business and the strength and resources of a Fortune 500 organization, as well as the financial accountability and incentives to attract and retain the highest-caliber professionals.
Berkley Mid-Atlantic Insurance Group works with a small and select number of appointed agents to deliver customized coverage for our clients’ unique insurance needs. We focus on small and middle market commercial accounts within the Service, Manufacturing, Retail, Construction, Wholesale, Finance and Real Estate industries.
Company URL: https://www.wrbmag.com/
The company is an equal opportunity employer.
Responsibilities
The Casualty Claims Team is looking for an experienced Claims Representative to investigate, evaluate, reserve, negotiate and resolve GL (both injury and property damage) and Auto bodily injury and Property Damage claims in multiple jurisdictions and in accordance with Best Practices. Provide quality claim handling and superior customer service on assigned claims, while engaging in indemnity & expense management. Promptly manage claims by completing essential functions including contacts, investigation, damages development, evaluation, reserving, and disposition. Position routinely handles claims involving coverage issues.
- Develop action plans and handle claims from assignment to early conclusion.
- Review estimates for auto physical damage and assign appraisers as warranted
- Handle Total loss claims to conclusion, with the appropriate vendors, including movement and sale of salvage
- Review incoming mail daily, responding as needed to bring the claim to a prompt fair conclusion and seeking supervision as needed.
- Prepare loss reports as needed to include updated action plan and recommended reserves.
- Maintain a current diary on outstanding claims.
- Meet or exceed specific objectives for service, quality, and reserving standards and other measurable performance items
- Perform other duties as assigned by the Claims Manager.
Qualifications
- 2-10 years of experience in a claims-handling is preferred.
- Proven ability to identify and address coverage issues
- Proven ability to complete investigations to determine exposure, set timely reserves, and develop detailed action plans.
- Excellent communication and negotiation skills.
- Knowledge of tort and contract law.
- Computer proficiency required: Microsoft Office, Guidewire and etc.
- 4 Year College Degree or equivalent work experience.
Additional Company Details
We do not accept any unsolicited resumes from external recruiting agencies or firms. The company offers a competitive compensation plan and robust benefits package for full time regular employees. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.Sponsorship Details
Sponsorship not Offered for this Role
