What are the responsibilities and job description for the Resident Service Coordinator position at Berks County Housing Authority?
ROSS Service Coordinator
Are you looking for a career to apply your skills, knowledge, and passion to making a difference in our local community? Are you desiring to find stable employment that is both challenging and rewarding while providing a competitive salary and great benefits? If so, we are excited to meet you to discuss your qualifications!
Who We Are:
The Berks County Housing Authority (BCHA) is a governmental Public Housing Agency organized under the laws of Pennsylvania and funded by the U.S. Department of Housing and Urban Development (HUD). BCHA is currently under new management with the mission to consistently improve the quality of low-income housing while providing opportunity for residents to reach their full potential for future independence.
Summary of Position:
Under the general supervision of the Assistant Executive Director, the Service Coordinator is responsible for the on-site Coordination and Implementation of the service component of the ROSS (Resident Opportunities and Self Sufficiency) Program at our family and elderly/disabled Public Housing buildings located throughout Berks County as needed and provides case management to residents via household assessments and service plans.
Duties and Responsibilities:
- Provides case management services (intake, assessment, develop and monitor goals) including job search assistance to residents at selected public housing developments.
- Conducts outreach, recruitment and client tracking of residents utilizing the self-sufficiency services.
- Develops effective relationships with neighborhood health and other service providers and collaborates with the same agencies to ensure delivery of services to residents.
- Serves as a liaison with community agencies.
- Responds to management referrals regarding resident household issues that may impact upon tenancy.
- Creates appropriate plans of action to address issues with residents.
- Participates, attends, and coordinates meetings with the Property Manager and the Tenants Associations, resident committees, services providers, community groups and professional organizations as required.
- Prepares monthly performance report and maintains files on all his/her program participants.
- Performs other related duties as required.
Minimum Qualifications & Experience:
· Bachelor’s degree in social work or related field with two (2) years’ experience working with families, youth, elders, and people with disabilities.
· A minimum of two years of combined experience in social services delivery, program administration, and case management.
· Excellent written and oral skills, strong interpersonal and organizational skills.
· Experience working in public or other affordable housing environments a plus.
· Computer literacy required.
· Bilingual applicants are strongly encouraged to apply.
· Valid Driver’s License required
· Willingness to travel throughout Berks County
Job Type: Full-Time Non-Exempt
Hours: 8:00am-4:30pm Monday-Friday.
EOE Employer
Job Type: Full-time
Pay: $24.00 - $27.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No nights
- No weekends
Work Location: In person
Salary : $24 - $27