What are the responsibilities and job description for the Aging Assessor II - Intake and Assessment position at Berks County?
Job Description
POSITION SUMMARY
This position works as both a certified assessor and intake worker with in the Agency. Job responsibilities will be split between these functions as assigned. The incumbent in this position is expected to maintain the highest level of professional ethics, continually seeking opportunities for increased knowledge, growth and development.
Intake : The intake functions of this position acts as the primary point of contact for general public and often times other agencies and providers. Intake workers receive phone or in person inquiries, provide information to the public, clients or other agencies and assist clients with arising aging related issues and applications. This position is responsible for resource management and distribution, agency program development and disbursement, all agency referrals applicable to protective services, ombudsman and assessment, and taking all Report of Need that are required by providers, facilities and agencies to meet requirements for mandatory abuse reports. Assessment : This assessment function requires state certification. This position is responsible for completing level of care determination assessments on consumers in the community and in facilities. This position assists consumers with the first step of the application process to home and community based services through programs available to residents of the Commonwealth. The Assessor is required to work within mandated timeframes for completion of the assessment. It is necessary to ensure all assessments are comprehensive and all necessary paperwork is submitted to ensure proper processing.
POSITION RESPONSIBILITIES :
Essential Functions
- Gather consumer information applicable to completing state-mandated forms to determine levels of care of program eligibility.
- Input data timely and accurately, including case documentation and the completion of assessment tools, into the designated statewide database.
- Interface with all Berks County Area Agency on Aging programs, County Assistance Office, providers, and referral sources in a professional and cooperative manner.
- Ensure follow-up with referral sources, request paperwork as needed to ensure full completion of the assessment process.
- Serves as a mentor to new unit workers.
- Attend staff, team and in-service meetings on a monthly basis and other trainings or meetings as required.
- Participate in ongoing problem solving, program evaluation, and development with team and all staff.
- Represent agency and program policies, procedures and objectives to applicants, referral sources, providers and the public.
- Perform on-call, after hours duties as assigned.
- Adhere to all policies, laws, regulations and codes of ethics and confidentiality as outlined by federal and state laws as well as agency policies and procedures.
- Other duties as assigned.
When assigned Scheduler duties, this position will be responsible for the following (for assessment purposes) :
MINIMUM EDUCATIONS AND EXPERIENCE :
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES :
PHYSICAL DEMANDS :
Work involves walking, talking, hearing, using hands to handle, feel objects, tools, or controls, and reaching with hands and arms. Vision abilities required by this job include close vision and the ability to adjust focus. The employee must occasionally lift and / or move up to 10 pounds a distance of fifteen (15) feet or less.
WORKING ENVIRONMENT :
Normal office environment. This position requires individuals to be office based and have the ability to work remotely while performing some assessment functions. While performing assessment functions, workers must have access to transportation, be able to make home visits (including areas where public transportation may not be available) and attend required meetings and trainings. Evenings and weekends are occasionally required for on-call work.
This position description serves as a guideline for communicating the essential functions and other information about the position to the applicant / employee. It is not intended to create a binding employment contract nor cover every detail of the position and may be changed where appropriate.
About Us
Equal Employment Opportunity Statement :
The County of Berks provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, political affiliation or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
About Us :
Berks County is a combination of rich farm country, industry, beautiful parks, entertainment, and top-notch educational institutions. Whether you are interested in County services, the availability of our parks, tax rates, or other county information, this is the place to start.
About the Team
Mission Statement :
It is the mission of Berks County government and all County employees to administer and deliver services to the citizens of the County in the most effective, efficient and professional manner possible within the constraints of the financial resources available.
