What are the responsibilities and job description for the Front desk position at Berks Genesis Family Medicine PC?
Benefits / Perks
- Competitive salary
- Great work-life balance
- Paid time off
- Ongoing training
Job Summary
We are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving office. As a Front Desk Representative, you will be the first point of contact for our clients.
You will greet customers as they arrive, book appointments, answer phone calls, and collect payment information. As well as assist with prior-auths and ordering tests as needed.
The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.
Responsibilities
- Answer phone calls and schedule appointments
- Assist clients with paperwork, including consent forms
- Maintain a clean and inviting environment
- Provide general customer service and attend to the needs of customers throughout their services
- Assist with prior authorizations and referrals for patients
Qualifications
- Two or more years of experience as a receptionist or similar role is preferred
- Excellent communication skills with a commitment to customer service
- Strong work ethic and positive attitude
- Familiar with computers and scheduling software
- Excellent multi-tasking skills
Last updated : 2024-11-13