What are the responsibilities and job description for the Customer Relationship Banker position at Berkshire Bank?
Job Description
As a Customer Relationship Banker at Berkshire Bank, you will play a vital role in identifying customer needs and providing memorable experiences that drive loyalty. You will excel at client service skills, promoting a positive brand image for the Bank through face-to-face communication and telephone etiquette.
Main Responsibilities:
- Create exceptional client experiences by demonstrating the Bank's values and displaying energy and spirit to create a positive and collaborative work environment.
- Establish, develop, and retain relationships with existing and potential clients by offering and selling products and services to meet their needs.
- Execute an extensive variety of client transactions accurately and efficiently to build client relationships and trust.
Key Skills and Qualifications:
- Superior customer service skills
- Strong communication (verbal/written) skills, with ability to conduct face-to-face interaction
- Ability to identify customer needs and make appropriate sales
- Banking courses a plus
