Medical Assistant / Administrative Support

Medical Assistant / Administrative Support, Stockbridge MA

Concierge/ Holistic/ Patient-Centered Family Practice

$25-$30 hour

Are you excellent at what you do and want to apply it in the best setting? Berkshire Center for Whole Health has an opportunity for an experienced Medical Assistant / Administrative Support staff to join a highly patient-centered medical practice. The practice uses the membership model of medicine and, by design, has a small patient volume. Our Medical Assistant / Administration Support staff will work collaboratively with our cohesive team caring for patients of all ages and will be an integral part of the care provided.

Are your superpowers paying attention to detail, managing multiple priorities, customer service, and teamwork? Does the idea of working in a model that strives to provide the very best medical care appeal to you?

The medical administrative assistant at Berkshire Center for Whole Health is well suited for a person who is caring, and has a commitment to high-end professionalism. The ideal candidate is bright and precise in the execution of tasks, takes initiative to find the best solution to the task at hand, is creative and industrious at problem solving, works well in a team, is sensitive to the needs of those around them, and execute tasks with warmth.

Minimum Qualifications:

*

• 1-year Medical Assistant or Administrative experience in a medical office

• Preferred experience in a family practice medical office

• Medical terminology training preferred.

• Openness to and knowledge of the benefits of alternative medicine and integrative approaches

• Experience with specific modalities of integrative or holistic medicine preferred

• Highly proficient in a variety of computer software

• Preferred proficiency with patient scheduler software, accounting software, lab programs, and inter-office messenger

• Excellent verbal and written communication skills

Responsibilities

• Patient/Customer Service: greeting the patients, scheduling appointments both at the office and with other providers, answering the phones and managing the messages, advocating for the patient to get their needs met by the practice, acting as an extension of the provider

• Medical Assistance: Initial triage of patient complaints, readying rooms, opportunities for assistance with labs including phlebotomy and other sample collection; assisting with communications to patients (via calls & written letters)

• Membership Services: Interfacing with new patient inquiries; managing membership dues

• Administrative Services: Managing faxes, collecting mail, collecting co-pays, receiving payments for supplements, processing referrals, interfacing with labs and helping to package and send patient samples, engaging with special office projects ordering supplies and working with vendors.

• Teamwork: Patients and staff and providers are part of a team. The model we provide applies to every team member. We challenge each other and get better by supporting each other and learning from each other. We put forward our best self every day and support each other in that effort.

• Job Type: Full-time

Job Type: Full-time

Pay: $25.00 - $30.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Medical Specialty:

• Primary Care

Schedule:

• Monday to Friday

Work Location: In person

Salary : $25 - $30