Thunder Mountain Bike Park - Mechanic

Thunder Mountain Bike Park is hiring Bike Mechanics for the 2025 Bike Park Season! We are looking for a couple of experienced mechanics for our Service Department

Job duties included but are not limited to-maintenance and repair of downhill and trail mountain bikes for our rental fleet as well as for the guests at Thunder Mountain Bike Park. We always strive to create a fun working atmosphere that's fast paced, fun, customer oriented, and that never forgets that we get to work at a bike park!

At least 1-2 years of bike shop experience are required. Proficiency is a huge plus in all points listed below--but great customer service, attitude, and ability/motivation to learn are very important to us.

Essential Duties and Responsibilities

• Assemble new bikes for our rental fleet.

• Identify faults, damage, and wear on mountain bikes.

• Estimate parts & labor costs and provide customer quotes.

• Carry out routine maintenance service and safety checks on bikes.

• Repair bikes: (i.e. wheels, derailleurs, brakes, levers, cables, chains, tires).

• Wash and clean bikes.

• Maintain inventory of parts in bike shop for retail and rental fleet.

• Order bike parts, check in orders, label prices, and adjust inventory.

• Keep workshop clean, maintain tools & equipment in good repair.

• Test ride bikes to diagnose or to ensure they are functioning properly.

• Assist with special bike events or promotions at the resort.

• Inspect returning rental bikes before they return to bike rental fleet.

• Maintain record of all service work performed on bike rental fleet.

• Sell products and repair services using POS software.

Minimum Qualifications (Knowledge, Skills, Abilities)

• Skilled in providing outstanding customer service.

• Experience with current mountain bike technology.

• Able to multitask in a fast-paced work environment.

• Bike shop service experience or mechanic certification required.

• Mountain bike riding experience required.

• Able to work independently with little to no supervision.

Core Competencies

• Friendly Service: Treat people courteously and respond in a helpful manner.

• Reliability: Consistently complete tasks meeting all job requirements on time.

• Work Standards: Maintain high standards in the quality & consistency of work.

Physical Demands

• Must be physically fit and able to lift up to 60 lbs.

• Must be able to stand, bend, climb, lift, reach, push and pull repetitively.

• Must be mentally attentive and focused at all times.

Requirements

Shift Requirements:

• Hours may be long, including early morning through early evening.

• Frequent weekend and holiday shifts.

Age Requirements:

• Applicants must be at least age 18.