Benefits Administrator

Job Description

Administers and maintains company health and welfare programs for employees, retirees and eligible dependents and serves as the main point of contact for questions related to company benefits. Functions as a liaison between plan administrators and members and advises members on eligibility, coverage and other benefits matters. Coordinates enrollment and maintains benefits records.

Responsibilities

Respond to employee and retiree inquiries for benefit plans, including eligibility, enrollment, coverage, premiums and claims filing and other human resource related issues. Function as a liaison between plan administrators and members to resolve claims or other benefits issues. (50%) Administer and provide guidance to employees, managers and retirees for one or more of the following programs and processes : FMLA, short-term disability, long-term disability, military LOA, life insurance evidence of insurability, HSA funding, COBRA, summary plan descriptions, health insurance plan billing, retiree health insurance premium billing, death benefits, beneficiary maintenance, service awards, life events, dependent eligibility auditing, qualified medical support orders and new hire benefits orientation. Maintain an awareness of compliance with all state and federal regulations such as COBRA, HIPAA, FMLA and ERISA. (20%) Process enrollments, terminations and other changes for health and welfare plans including medical, dental, vision, life insurance and flexible spending accounts. (10%) Update systems and databases for benefit changes, maintain benefits records, prepare documents and run reports on a scheduled and as requested basis. (10%) Provide technical input to assist in development of project planning. (5%) Perform additional responsibilities as requested or assigned. (5%)

Qualifications

Bachelor's degree in accounting, business administration, finance, human resource management or related field; or equivalent related work experience. (Typically six years of related, progressive work experience would be needed for candidates applying for this position who do not possess a bachelor's degree.) Two years of work experience in employee benefits. A background in benefits customer service is preferred. Proficiency and competency in the use of Excel and Word programs and the ability to extract information from the human resource information system using reporting tools. Effective oral and written communication skills. Effective interpersonal skills, a customer-service focus and the ability to work as a member in a team-oriented environment. Effective analytical and problem-solving skills. Ability to prioritize and handle multiple tasks and projects concurrently. Employees must be able to perform the essential functions of the position, with or without an accommodation. We celebrate diversity, equity and inclusion, and we are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law.