Claims Clerical Assistant

Berkshire Hathaway Homestate Companies, Workers Compensation Division, is looking for a Claims Clerical Assistant to provide administrative support for our Adjusting teams in our Omaha, Nebraska office. This individual will be responsible for meeting established data entry quality, supply ordering/inventory, photocopy and outgoing mail production timeliness for the Claims department.  

• Responsible for timely production of copy work and service on appropriate parties.
• Reviews assigned payments for duplicates or reassignment to the correct claim.
• Prepares letters as needed.
• Prepares outgoing mail for the Postal Services in an accurate and timely manner
• Responsible for preparing the monthly supply order and monitors inventory.
• Works with adjusters and medical group to coordinate and transition injured workers to new primary treating physicians.
• Proactively communicates directly to the supervisor any problems or issues that may adversely impact the workflow procedures, an insured, a claimant, vendors, or the company
• Responds to both internal and external customers requests for quick assistance and  meets commitments without direct supervision
• Performs high quality customer service when answering phone calls
• Performs other support tasks as requested
• Able to effectively communicate verbally or in writing
• Actively work with others to achieve unit goals and objectives
• Adhere to company policies and procedures
• Complies with required project schedules/timeliness

• Education – Minimum of high school diploma or equivalent certificate.
• Experience - One year of related experience.
• Language – Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Reasoning – Ability to apply common sense understanding to carry out instructions furnished in written or oral instructions. Ability to deal with problems involving few concrete variables in standardized situations.
• Math – Ability to add, subtract multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
• Technical – To perform this job successfully, an individual should have knowledge of office operations, data-entry, and Microsoft word processing software.

• Work-Life Balance
• Work From Home Program (up to 2 days per week upon eligibility)
• Modern Office Setting
• Free On-Site Fitness Facility
• Free On-Site Garage Parking

• Paid Time Off
• Paid Holidays
• Retirements Savings Match
• Group Health Insurance (Medical, Dental, and Vision)
• Life and AD&D Insurance
• Long Term Disability Insurance
• Accident and Critical Illness Insurance
• Flexible Savings Accounts
• Paid Community Volunteer Day
• Employee Assistance Program
• Tuition Reimbursement Program
• Employee Referral Program
• Diversity, Equity and Inclusion Program

ABOUT US

With more than 50 years in business, Berkshire Hathaway Homestate Companies has grown from a regional organization to a national insurance group, offering insurance products from coast to coast. Relationships are the cornerstone of our culture, and we believe in doing the right thing. That means we invest in our business in every way possible to deliver on our mission and demonstrate that people are what powers our success. Our commitment to financial strength and integrity means our customers can rest assured that we will be there when it counts.

At BHHC we embrace diversity and foster an environment where our people can be their authentic selves. Our differences make us stronger and better together, which fosters a harmonious workplace—something we truly value. We’ve created an approachable and collaborative atmosphere. Here you’ll find a welcoming workplace where everyone can feel valued, supported, and inspired to do great work. Together, we raise the bar by being curious, remaining customer-focused, and operating with integrity.