What are the responsibilities and job description for the Triage Patient/Family Liaison- Berkshire Medical Center, Emergency Department, Shift: Evenings, 24hrs position at Berkshire Medical Center?
Job Summary
The Emergency Dept. Patient/Family Liaison functions in a complimentary or assistive role to the Registered Professional Nurse. • To improve the Emergency Dept. patients satisfaction with their episode of care in the Emergency Dept. This will be achieved by facilitating communication between patients, their families or significant others, and the healthcare providers. Emphasis will also be placed on attending to the needs of patients and their families.
Experience
- Patient care or patient relations experience in a hospital or healthcare setting preferred.
- Minimum of one year required.
- Computer skills required.
Education
- High School diploma or equivalent.
License & Certifications
- CPR certification is required
Schedule:
- Hours: 3:00pm-11:30pm
- Schedule: Sun, Thurs, Fri
Tues, Thurs, SatSun, Thurs, FriTues, Thurs, Sat
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
