What are the responsibilities and job description for the Resident Services position at Berkshire Residential Investments?
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Our “IT factor” means we are the best in what we do and are always striving to be even better!
Team “IT FACTOR”
Berkshire is a nationally respected property management team that creates memorable and valuable experiences for all of our stakeholders by attracting fun, engaging talent that is committed to excellence in everything we do! We own and manage our own properties, and we have one asset that sets us apart from the others –Berkshire people.
We offer 3 weeks of vacation, personal development plans, great insurance, a 25% rent discount (and so much more!)... Take a look at what makes us different….
Our vision is to kindle an exceptional experience one relationship, one investment, one neighborhood, at a time.
Here is what your day might look like....
As one of our Resident Services Coordinators your day is all about BEING FLEXIBLE!!! The go to person!! The Residents and the site departments depend on you!! Your day includes supporting the Leasing department (and stepping in when necessary to sell/lease) working with renewals and helping the maintenance team to ensure great service! Paying attention to the details makes you the person the resident’s love to see!
- Being that go to person for the residents! You’ve got the answers!!
- Be the right-hand person for the leasing team!! Helping to greet prospective clients and possibly showing the property if a helping hand is needed
- You might work with the residents and team to promote our lease renewals
- Be the voice of the property handling our phone calls.
- Processing the service request from resident, to maintenance and the follow up
- Be entrepreneurial with suggestions and ideas for improving resident satisfaction and events
