What are the responsibilities and job description for the Automotive Service Advisor Assistant position at Berlin City Auto Group?
Job Description
Job Description
Are you looking to join a trusted brand that offers career growth and stability? Berlin City Auto Group is seeking a Service Advisor Assistant to play a key role in delivering exceptional customer experiences!
What We Offer :
- An opportunity for financial growth with a career path that offers ongoing training and mentorship
- Flexible schedule with paid time off that accrues from day one of employment
- An extensive benefits package including medical, dental, vision, life, and disability insurance, and more
- 401(K) with employer contribution
- Health and Wellness reimbursement of up to $75.00 per month
- Tuition reimbursement toward automotive education
- Employee discounts
Position Overview :
As a Service Advisor Assistant, you will be pivotal in ensuring a seamless and exceptional customer experience within our service department. Your responsibilities will include communicating with customers to arrange service appointments, managing data entry, tracking and reporting for vehicle repairs, assisting with billing processes, cashing out customers, and closing work orders. Additionally, you will help with administrative tasks such as maintaining accurate records, processing warranty claims, preparing repair order summaries, and ensuring timely scanning and filing of documents. You will oversee the vehicle loaner program, tracking usage and following up with customers to ensure smooth transitions.
This role requires a proactive individual who can multitask, prioritize efficiently, and thrive in a fast-paced, customer-focused environment while maintaining high accuracy and professionalism.
Who You Are :
Requirements :
Who We Are :
Berlin City Auto Group is a family of dealerships throughout Maine, New Hampshire, and Vermont. We embrace a culture that recognizes strength lies in differences, not similarities. Our associates are a highly energized, engaged, and diverse team bound by our core beliefs and values. Together, we are dedicated to Humility, Integrity, and Passion , fostering professional growth and processes that deliver great customer and associate satisfaction. Our philosophy is Easy – a way of doing business that finds a way to satisfy every customer with the highest service level. Our team feels like family, and we treat everyone around us that way. We are passionate about our work and the culture that we have created.
Listen to what our employees say about working at Berlin City Auto Group.
To Learn More about Berlin City Auto Group and Career Opportunities, visit us at https : / / berlincitycareers.com /
EEOC
Summit Automotive Partners is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Summit Automotive Partners strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy), gender (including gender nonconformity and status as a transgender individual), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All Summit Automotive Partners employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.
Summit Automotive Partners complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local laws. Consistent with those requirements, Summit Automotive Partners will reasonably accommodate qualified individuals with a disability if such accommodation would allow the individual to perform the jojob'sssential functions, unless doing so would create an undue hardship. If you believe you need an accommodation, refer any such request to the Human Resources Department. Summit Automotive Partners will also, where appropriate, provide reasonable accommodations for an ememployee'seligious beliefs or practices
485 Main St, Gorham, NH 03581
Salary : $75
