What are the responsibilities and job description for the Automotive Customer Service Advisor position at Berlin City Chevy?
Are you looking to join a trusted brand that offers growth and stability? Berlin City Auto Group seeks an experienced, customer-focused, results-oriented Automotive Service Advisor to join our successful and passionate team! Sign-on bonus and relocation incentive offered to qualified candidates! The income potential is $60,000 to $80,000 annually, and we will match the current paid time off!
What We Offer :
- A competitive pay plan with training and mentorship that provides career growth and increased income potential
- Recognition programs & awards are part of the culture that rewards excelling and high-performance
- Flexible schedule with paid time off that accrues from day one of employment
- An extensive benefits package including medical, dental, vision, life, and disability insurance, and more
- 401(k) with employer contribution!
- Health and Wellness membership reimbursement up to $75.00 per month
- Employee discounts
- Fun team atmosphere
Position Overview :
A Service Advisor initiates automotive services and repairs by communicating with customers to ascertain the maintenance services requested. In addition, they verify any warranty and service contract coverage; identify and inform customers of any additional vehicle maintenance or repair opportunities deemed valuable to maintain vehicle safety and performance; develop estimates and secure commitments to perform work; write repair orders and maintain customer rapport and records. The Service Advisor is an excellent opportunity to experience the day-to-day operations of the service department. Whether answering and making phone calls and emails or assisting service customers face to face, you'll be responsible for ensuring every customer has a positive, lasting experience.
Who You Are :
Essential Job Functions :
Requirements :
Who We Are :
Berlin City Auto Group is a family of dealerships throughout Maine, New Hampshire, and Vermont. We embrace a culture that recognizes strength lies in differences, not similarities. Our associates are a highly energized, engaged, and diverse team bound together by our core beliefs and values. Together, we are dedicated to Humility, Integrity, and Passion , fostering professional growth and processes that deliver great customer and associate satisfaction. Our philosophy is Easy - a way of doing business that finds a way to satisfy every customer with the highest service level. Our team feels like family, and we treat everyone around us that way. We are passionate about our work and the culture that we have created.
To Learn More about Berlin City Auto Group and Career Opportunities, visit us at https : / / berlincitycareers.com /
EEOC
Summit Automotive Partners is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Summit Automotive Partners strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy), gender (including gender nonconformity and status as a transgender individual), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All Summit Automotive Partners employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.
Summit Automotive Partners complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local laws. Consistent with those requirements, Summit Automotive Partners will reasonably accommodate qualified individuals with a disability if such accommodation would allow the individual to perform the job's essential functions, unless doing so would create an undue hardship. If you believe you need an accommodation, refer any such request to the Human Resources Department. Summit Automotive Partners will also, where appropriate, provide reasonable accommodations for an employee's religious beliefs or practices.
Salary : $60,000 - $80,000