What are the responsibilities and job description for the Automotive Service Advisor position at Berman Auto Group?
Job Description
We are seeking experienced Automotive Service Advisors to join our team at Berman Chrysler Dodge Jeep Ram! We offer a base salary of $100K per year for the first 6 months. After that, you’ll transition to our competitive full-commission pay structure.
Must be able to provide metrics on:
- CP Hours per RO
- CPRO Gross
- CPELR
- CSI
Experience required – CDJR experience is preferred, but we welcome advisors with strong performance backgrounds from any manufacturer.
If you are a high-performing service advisor looking for a high-earning potential with a solid team, apply today!
Job Responsibilities
- Greet customers promptly and courteously upon arrival at the service drive
- Obtain customer and vehicle information
- Listen attentively to customers' concerns and accurately document their vehicle service needs
- Determine and recommend necessary maintenance based on age, mileage and history of the vehicle.
- Prepare a complete and accurate estimate of cost for labor and parts.
- Keep customers informed of the status of their vehicle repairs and address any questions or concerns they may have
- Comfortably and clearly explain all completed work and charges to the customer
- Coordinate service appointments and ensure timely completion of service orders
- Collaborate closely with service technicians, parts department, and other dealership personnel to ensure efficient workflow and customer satisfaction
Company Benefits:
- Competitive PTO Policy: Earn 2 weeks within your first year of employment!
- Multiple Low-Cost Medical Insurance Options: As low as $43/week FREE TelaHealth!
- Low-Cost Dental, Vision & Life Insurance Options
- Short Term & Long Term Disability Coverage
- Fully PAID Training
- 401K Retirement Savings Plan
- Automotive Service & Sales Discounts
- Career Path and Opportunities for Advancement
Qualifications
- Dealership Service Advisor experience
- Clean driving record and valid driver’s license (3 yr min)
- Must be able to provide metrics on:
- CP Hours per RO
- CPRO Gross
- CPELR
- CSI
Additional Information
All your information will be kept confidential according to EEO guidelines.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Salary : $100,000
