What are the responsibilities and job description for the Dispatch Officer position at Berman Security Agency LLC?
Job Title: Dispatch Officer
Position: Full-time
FLSA: Hourly, non-exempt
Compensation Range: $16.00-$22.00 Per Hour
Job Summary:
The Dispatch Officer will coordinate field activities and staff by delivering assignments, instructions, and alerts via the organisation’s communications network.
Supervisory Responsibilities:
- None.
Duties/Responsibilities:
- Coordinate and schedule dispatch operations for the Lake Nona community
- Maintain clear communication with team members, clients, and rovers
- Manage data entry and maintain accurate records of dispatch activities.
- Prepare and process documentation related to dispatch operations.
- Prioritize and handle multiple tasks efficiently in a fast-paced environment.
- Address and resolve any issues that arise during the dispatch process.
- Assist in the development and implementation of operational procedures.
Required Skills/Abilities:
- Previous experience in a dispatch or administrative/IT role preferred.
- Proficiency in dispatch software and Microsoft Office Suite (Word, Excel, Outlook).
- Strong organisational and time management skills.
- Excellent verbal and written communication abilities.
- Customer service-oriented mindset with a collaborative approach.
- Experience with document management and filing systems.
- Ability to analyse data and generate Mobohubb reports as needed.
Education and Experience:
- High school diploma or equivalent required.
- At least one year of related experience required.
Physical Requirements:
- Prolonged periods of sitting at a desk and working with dispatching equipment.
- Must be able to lift up to 15 pounds at times.
Salary : $16 - $22