Demo

Dispatcher

Bermex
Rochester, NY Full Time
POSTED ON 2/8/2025
AVAILABLE BEFORE 4/8/2025
Please apply at: https://acrt.wd1.myworkdayjobs.com/en-US/ACRT_Careers/job/Dispatcher-Rochester-NY_R7444/apply?source=BetterTeam

About The Team
At Bermex, we put value on our customer relationships. We’re always looking for a way that we can delight our customers by going the extra mile. Bermex offers expert meter reading services and solutions to utilities and associated organizations throughout the United States, including leak detection, atmospheric corrosion, line location, software service solutions, as well as water, gas, and electric meter reading. At Bermex, we are always looking for motivated individuals who enjoy working independently and love the outdoors to become a part of our team.
About the Role
The Dispatcher reports to the Meter Services Supervisor at Bermex. This position plays a key role in sending daily utility jobs to field service techs via computer for residential and/or commercial accounts. This position requires a high degree of organization, excellent attention to detail, and exceptional communication skills.

What You’ll Do

Dispatch jobs to Field Service Techs:
  • Sort and separate field service work orders and send to service techs in the field
  • Dispatch utility jobs to field service techs first thing in the mornings and periodically throughout the day
  • Route work to Field Service Techs by dispatching work orders to a handheld devise
  • Intensely focus on multiple tasks throughout the day
Provide accurate documentation to management:
  • Use good judgement and make sound decisions in accordance with policies and procedures
  • Assist with administrative duties as assigned
Other duties as assigned.
  • Salary Transparency: For those residing in NY, the pay for this role is at $18/hour.
About You
Must haves:
  • Education: None. Must be 18 years or older
  • Experience: 1 year of experience in industry-specific knowledge; must possess a valid driver’s license
Nice to haves:
  • Education: High School Diploma or GED
  • Experience: 2 or more years of experience in dispatching
Your Skills:
  • Ability to multi-task, and work independently and as a team
  • Exceptional flexibility in daily routines and route scheduling
  • Excellent communication skills, comfortable interacting with management and customers
  • Ability to interact with unhappy or negative customers in a professional manner
  • Excellent attention to detail and organization skills
  • Good working knowledge of computers and software systems is essential in sending, receiving, and reviewing orders
This role would not be a good fit if you:
  • Do not enjoy working independently
  • Are not flexible and do not enjoy adapting to your current work schedule or routine
  • Do not have adequate planning and time management skills
Drug/Alcohol Testing:
  • Drug/alcohol testing is required
  • Drug/alcohol testing required per Non-Regulatory requirements for employees working with water, electric or meters
  • Drug/alcohol testing required per Federal DOT regulations for employees working with gas meters
Benefits
Health and Safety:
  • Group health plans including medical/prescription, dental, vision and a variety of other coverage options
  • Company paid group life insurance, accidental death & dismemberment insurance, short and long term disability
  • Flexible Spending Accounts or an option for a Health Saving Account with company match
  • Company paid Employee Assistance Program (EAP) for all employees and eligible family members
Retirement:
  • Automatic enrollment in the Employee Stock Ownership Plan (ESOP) at no cost
  • Roth or Traditional 401(k) Retirement plan with company match
PTO Plans (after 90 completed days of service for full-time employees):
  • Paid Vacation
  • Paid Holidays
  • Paid Wedding Day
  • Veterans Day paid time off for our veterans
  • Paid Sick Time (New York based positions ONLY)
Perks/Allowances:
  • Company vehicle (for all driver-based positions)
  • Gas card for company vehicle (if applicable)
  • Company provided cell phone or mobile allowance (if applicable)
  • Boot allowance from approved vendors
  • Daily per diem for travel-based positions

Where We Work
Employees will begin their day at the local office where they will pick up their company vehicle, equipment, and assignments for the day.
We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at hr@acrtinc.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)



About Bermex:

At Bermex, we put safety first. Always.Beyond that, our culture always has been, and always will be, about one thing: people. It’s about our employees, our customers, and the communities our customers serve.We empower the best people to help sustain our world. We’re the only independent national vegetation management consulting firm — giving us the freedom to put our clients first. This focus on independence is a key tenant of our culture.Our culture is unique, not only in our industry, but around the world. We provide trust and support to our team unparalleled in other companies. Our roots run deep as company, and we’ve created our success by relying on our people. Over the last three decades we’ve grown exponentially, and we’ve created a culture that rewards our employees with the opportunity to grow personally and in their careers.We have an employee stock ownership plan (ESOP) for eligible employees. This means that your role here is not just a job, it’s an investment into your future. It means that, along with your team members, you’ll have a hand in our ongoing growth and success. With nearly 30 years of service and exceptional growth, exciting things continue to happen at Bermex.Because our culture is built around people, we’ve made the growth and development of our team one of the four pillars of our success. These four pillars are baked into everything we do at Bermex:PeoplePeople are our greatest resource. We excel in mobilizing the best people effectively in any service area, providing exceptional service no matter where and when duty calls.ProcessNo matter the task at hand, we know how to tackle it. We’re experts in defining the parameters of success and executing on them. We do it all with safety—of our employees and our communities—driving every action we take.DedicationWe believe in long-term solutions and will help develop detailed road maps for continued success. We’ll assist in developing strategy for as long as you need it.EducationWe’re the experts—and we’re proud to extend that expertise to those who seek it. We offer qualified training opportunities in areas where they are needed to help our customers reach their fullest potential, preparing them for what their work throws at them.If you excel in a culture that values independence and growth, then we encourage you to join our team at Bermex. See our open vegetation management jobs or see all the career paths we have available to you.

Salary : $18

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Dispatcher?

Sign up to receive alerts about other jobs on the Dispatcher career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$41,719 - $53,430
Income Estimation: 
$43,683 - $65,338
Income Estimation: 
$42,610 - $57,400
Income Estimation: 
$41,719 - $53,430
Income Estimation: 
$43,683 - $65,338
Income Estimation: 
$42,610 - $57,400
Income Estimation: 
$56,714 - $74,079
Income Estimation: 
$65,102 - $82,712
Income Estimation: 
$61,824 - $83,251
Income Estimation: 
$102,517 - $196,564
Income Estimation: 
$81,544 - $101,492
Income Estimation: 
$42,610 - $57,400
Income Estimation: 
$43,683 - $65,338
Income Estimation: 
$48,926 - $68,588
Income Estimation: 
$70,094 - $94,325
Income Estimation: 
$87,464 - $104,247
Income Estimation: 
$102,517 - $196,564
Income Estimation: 
$105,679 - $151,773

Sign up to receive alerts about other jobs with skills like those required for the Dispatcher.

Click the checkbox next to the jobs that you are interested in.

  • Data Entry-Keyboarding Skill

    • Income Estimation: $43,983 - $60,058
    • Income Estimation: $44,447 - $57,713
  • Delivery Management Skill

    • Income Estimation: $48,926 - $68,588
    • Income Estimation: $48,467 - $63,949
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Bermex

Bermex
Hired Organization Address Lawrenceville, GA Full Time
Please apply at: https://acrt.wd1.myworkdayjobs.com/en-US/ACRT_Careers/job/Utility-Manager-Certified-Lawrenceville-GA_R7...
Bermex
Hired Organization Address Rochester, NY Full Time
Please apply at : https : / / acrt.wd1.myworkdayjobs.com / en-US / ACRT_Careers / job / Dispatcher Rochester NY_R7444 / ...
Bermex
Hired Organization Address Canton, GA Full Time
Bermex, Inc. About The Team At Bermex, we put value on our customer relationships. We’re always looking for a way that w...
Bermex
Hired Organization Address Lawrenceville, GA Full Time
Please apply at : https : / / acrt.wd1.myworkdayjobs.com / en-US / ACRT_Careers / job / Water-Meter-Installer Lawrencevi...

Not the job you're looking for? Here are some other Dispatcher jobs in the Rochester, NY area that may be a better fit.

Dispatcher

Isaac Heating & Air Conditioning, Rochester, NY

Dispatcher

Insero Talent Solutions, Rochester, NY

AI Assistant is available now!

Feel free to start your new journey!