What are the responsibilities and job description for the Information Technology Help Desk Technician position at Bernard Nickels & Associates?
Job Title: Windows Deployment Technician (Windows 10 to Windows 11 Migration)
Duration: 3 months with the possibility of extension
Location: Red Bank, NJ
Pay Rate: $25.00/hr
Job Overview: We are seeking a skilled Windows Deployment Technician to assist with a large-scale migration of several hundred machines from Windows 10 to Windows 11. This role will involve managing inbound and outbound logistics, configuring PCs, and overseeing the asset tracking process. The technician will also handle the intake, processing, and preparation of returned machines for recycling, repurposing, or re-deployment as needed.
Key Responsibilities:
Inbound Logistics:
- Receive PCs from the warehouse, ensuring proper tracking and logging of all assets.
Configuration:
- Conduct pre-deployment and user-specific configurations.
- Perform quality control (QC) checks to ensure proper functionality and compliance with standards.
Outbound Logistics:
- Prepare machines for shipping, including packing, label creation, and asset tracking.
- Set up alerting systems to monitor shipment statuses and ensure timely delivery.
PC Return Intake:
- Accept returned PCs, managing the logistics and asset tracking of each return.
- Perform data wiping, hold, and storage procedures in preparation for recycling, donation, or future deployment.
Additional Tasks:
- Utilize Active Directory (RSAT) for account management, including resetting passwords, disabling accounts, and moving users into appropriate distribution groups as necessary.
Requirements:
- Experience in Windows Deployment: Familiarity with large-scale PC rollouts and related logistics.
- Knowledge of Active Directory (RSAT): Experience in basic account management, including password resets, disabling accounts, and managing distribution groups.
- Logistics and Asset Tracking: Proven experience in tracking assets from receipt to deployment, as well as managing returned equipment.
- Attention to Detail: Ability to perform thorough QC checks and ensure all configurations are completed accurately.
Preferred Qualifications:
- Experience in recycling and repurposing IT equipment.
- Knowledge of Windows 11 configuration and troubleshooting.
Salary : $25
