What are the responsibilities and job description for the Operations Manager position at Bernhard?
Responsibilities of Operations Manager:
The Operations Manager is responsible for:
- Providing leadership and direction for day-to-day execution of work of the assigned business unit from Preconstruction to Project Closeout.
- Developing and implementing execution plans.
- Maximizing overall business objectives and ensure maximum profitability.
Specific responsibilities of the Operations Manager include:
- Managing Project Managers, General Superintendents, and Superintendents.
- Allocating, coordinating, and ensuring quality assurance of drafting resources within Business Units.
- Implementing productivity improvements, ensuring project compliance, and maintaining quality assurance.
- Maintaining consistency in Project and Field Management processes throughout the Business Unit.
- Championing safety, disciplining safety violators, and providing coaching to prevent problems.
- Initiating and holding Project Review meetings with Project Managers, General Superintendents, and Superintendents, including reviewing deviations on status reports, billings, and cash position of each project.
- Approving all additional pricing quoted to customers, including change orders, back charges, claims, and anything that changes the contract.
- Resolving cost-related issues between Installing and Engineering.
- Identifying and monitoring upcoming Project Managers.
- Tracking and reporting on risk management (certificate of insurance, bonds of subs, safety, theft).
- Assuring customer satisfaction through the project manager/superintendent team.
Required Education, Experience, and Qualifications for Operations Manager:
- At least 8 years verifiable experience in heavy ($20M ) plumbing and HVAC commercial construction (Hotels, High Rise Office Buildings, Hospitals, etc.).
- State plumbing license or 5 verifiable years as an Operations Manager.
- Proven leadership and supervisory skills with responsibility of managing numerous superintendents and general superintendents with projects that are ongoing simultaneously.
- Effective verbal and written communication skills.
- Detail-oriented and willing to tackle various ongoing projects in a fast-paced environment.
- Versed in the industry and the Company's competitors.
- Ability to multitask and perform duties outside of the scope of work when necessary.
- At least 6 months of safety training in other states.
- Up to 25% of time will be spent traveling to job site(s)/office location.
- Prolonged periods of sitting at a desk and working on a computer.
- Climbing stairs.
- Remaining in a stationary position, often kneeling, standing, or sitting for prolonged periods.
- Repeating motions that may include the wrists, hands, and/or fingers.
- Quiet environment.
- Light work that includes adjusting and/or moving objects up to 20 pounds.
