What are the responsibilities and job description for the LEAD CUSTOMER RELATIONS SPECIALIST position at Bernie & Phyl's Furniture?
Job Details
Description
LEAD CUSTOMER RELATIONS
JOB DESCRIPTION
If you are an energetic individual, you have a great opportunity to join a successful and growing company!
We offer an exciting, supportive, friendly work environment, flexible hours, a great benefits package and competitive wages!
We are currently looking for a Full Time Lead Customer Relations Specialist in our beautiful Westboro location.
All Stores Open 7 Days a Week
Weekend and Evening availability required
Description: Assists Store Managers in the office support functions of the daily retail store operation
SKILLS REQUIRED
Responsibilities:
Accounting Functions
- Handle all cash, checks and credit cards
- Balancing individual drawer at the end of their shift
- Assisting customers in the completion of financing applications
- Assist sales representatives with finalizing transactions.
Customer Interactions/Clerical Functions
- Giving customers receipts and explaining company policies
- Promptly answer incoming calls and assisting customers
- Assist customers with questions regarding the arrival of their furniture and deliveries
- Adhering to all company policies and procedures
- Maintaining a professional and courteous manner
- Calling customers to schedule deliveries/update order status working from reports
All other duties as assigned
Qualifications
REQUIREMENTS:
- High School diploma
- Comfort with computers and data entry
- Ability to professionally interact with the public
- Attention to detail and accuracy
- A strong work ethic and dependability a must
At Bernie & Phyl's Furniture, we recognize and appreciate all of our team members hard work and dedication. If you view yourself as a professional and are interested in a career in our industry, we are interested in speaking with you.
Bernie & Phyl's Furniture is an Equal Opportunity Employer
All Stores Open 7 Days a Week
Weekend and Evening availability required