What are the responsibilities and job description for the Business Consultant position at Berry Virtual?
Business Consultant - Sales & Account Management
About the Role:
This is a full-time on-site position at Berry Virtual in Los Angeles, CA. As a Business Consultant, you will provide analytical insights, consulting services, management consulting, and effective communication to drive business growth and development.
Key Responsibilities:
- Manage a portfolio of business owners, ensuring retention, satisfaction, and growth.
- Build strong relationships with key client stakeholders and serve as the primary point of contact.
- Collaborate with businesses to assess their needs and match them with Berry Virtual's Virtual Assistant and service offerings.
- Drive new sales, cross-sell, and upsell services such as website development, social media management, and additional staffing.
- Monitor VA (Virtual Assistants) performance and client satisfaction, ensuring high engagement and quality service delivery.
- Track account metrics including revenue, profit margins, VA placements, client satisfaction, and engagement.
- Work closely with the Client Success Managers (CSMs) to ensure consistent communication and support for clients and virtual assistants.
- Prevent client poaching by proactively identifying and addressing concerns related to VAs.
- Prepare and present reports on client evolution, revenue tracking, and client engagement to leadership.
Qualifications:
- 1–2 years of experience in Account Management and Sales roles.
- Analytical Skills, Consulting, and Management Consulting abilities.
- Strong Communication skills.
- Expertise in Finance.
- Expertise in HubSpot is a plus.
- Excellent problem-solving and critical thinking skills.
- Experience in strategy development and implementation.
- Ability to work collaboratively in a team environment.
- Bachelor's or Master's degree in Business Administration, Finance, or related field.
