Inside Service Representative

Ignite Your Career with Bert Black Service Companies!

At Bert Black Service Companies, we don’t just offer jobs—we provide pathways to success. If you’re driven to achieve, thrive in an innovative environment, and want to feel valued, this is where you belong.

What’s in It for You?

• Earning Potential: Base pay between $53,000 and $67,000 per year, plus performance-based incentives.
• Outstanding Perks: Health insurance (medical, dental, vision), retirement plan with employer contributions, paid leave, and holidays.
• Career Progression: Opportunities to advance within the organization.
• Top-Level Training: Comprehensive onboarding and continuous learning support.
• Supportive Culture: Family-focused policies and leadership that truly listens.
  
  
  

Why You’ll Love It Here:

Our business is built on core principles: empathy, accountability, respect, honesty, and clear communication. These aren’t just buzzwords—they define how we work. Expect an exciting workplace where your voice matters, collaboration is encouraged, and every success is celebrated.

Your New Role:

Take on a pivotal position where customer satisfaction and operational efficiency meet.

Day-to-Day Tasks:

• Act as the main contact for clients, ensuring a smooth and enjoyable experience.
• Partner with repair and technical teams to align project requirements and timelines.
• Create precise estimates to streamline the completion of services.
• Review completed work for quality improvement and enhance client happiness.
• Maintain open lines of communication with customers, offering updates and resolving issues.
• Build trust with customers, encouraging repeat business and new referrals.
• Facilitate cooperation among team members to maintain alignment and productivity.
• Address concerns swiftly to guarantee an excellent final outcome for every client.
  
  
  

This position keeps you engaged with fresh challenges daily, providing opportunities to grow and shine.

Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.

• At least three years of experience in a customer-facing role.
• A diploma or GED is required; post-secondary education is preferred.
• Strong skills in Google Workspace or Microsoft Office applications.
• Clear and effective communication abilities, both written and verbal.
• Capable of managing priorities in a fast-moving environment.
• Familiarity with Central Arkansas geography is a bonus.
  
  
  

Bert Black Service Companies is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status.